SHAMSUL HAQ SAYYED
Bandra (W)
Summary
Dynamic and results-driven Sr. Sales Associate at Marks & Spencer London PVT LTD, skilled in customer relationship management and visual merchandising. Proven ability to enhance customer experiences and resolve conflicts effectively, . Well-versed in developing and deepening customer relationships to build loyal base.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr.Sales Associate
Marks & Spencer London PVT LTD
Mumbai
12.2017 - 11.2025
- Assisted customers with product selections and recommendations.
- Maintained visual merchandising standards throughout the store.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure smooth store operations.
- Responded to customer inquiries and resolved issues effectively.
- Conducted inventory checks to maintain stock levels and organization.
- Handled customer complaints in a professional manner.
- Provided exceptional customer service to enhance shopping experiences.
Sales Associate
Shopper Stop
Mumbai
01.2015 - 11.2017
- Assisted customers with product selection and inquiries.
- Maintained organized and visually appealing merchandise displays.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints effectively to ensure satisfaction.
Education
HSC -
J.M Patel College
Maharashtra, IndiaSSC -
St. Michael Night High School
Maharashtra, IndiaSkills
- Good verbal and written communication skills
- Basic computer knowledge
- Time management skills
- Ability to work on-call or as needed
- Point-of-sale systems
- Inventory management
- Customer service
- Product recommendation
- Retail operations
- Problem solving
- Product knowledge
Certification
Retail Skills Certificate, India Skills (A Manipal Education), Level 1, 05/05/15
Principles
- Honesty
- Hard Work
- Loyalty
- Intelligence
Work Culture
Work to Succeed
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Reading
- Cricket
- Like To Explore New Places
- Singing
Disclaimer
I hereby declare that all above details are true and correct to the best of my knowledge and it would be a pleasure to work in your firm.
Driving License Details
MH 02 20160023369, 02/01/21, 08/09/36, TR
Personal Information
- Passport Number: P5565479
- Passport Date Of Issue: 05/12/16
- Passport Place Of Issue: Mumbai
- Passport Expiry Date: 04/12/26
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Islam
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Marathi
Elementary (A2)
A2
Accomplishments
Got a lots of Appreciation in sales, customer service, Store management and staff personality development
01/01/2026
Shamsul Haq Sayyed
Timeline
Sr.Sales Associate
Marks & Spencer London PVT LTD
12.2017 - 11.2025
Sales Associate
Shopper Stop
01.2015 - 11.2017
HSC -
J.M Patel College
SSC -
St. Michael Night High School