Shamsul Hakkim NA
DevOps Engineer
Coimbatore
Summary
Cloud & Infrastructure Expertise: Managed multi-cloud environments (AWS, Azure, GCP), handling VMs, storage, networking (VPC, VPNs, load balancers), and databases. Implemented automation using Terraform and CloudFormation, optimized costs, and ensured security with IAM, GuardDuty, WAF, and more.
Kubernetes & DevOps: Deployed and managed Kubernetes clusters (EKS, AKS), working on microservices, manifests, and container registries. Built CI/CD pipelines for efficient application delivery.
Linux Administration: Hands-on with RedHat, Ubuntu, and CentOS. Managed servers, applied security patches, configured NFS, LVM, and handled system troubleshooting and backups.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
DevOps Engineer
Xalts
Bengaluru
05.2024 - Current
- Managing Kubernetes clusters in both AWS and Azure environments, ensuring high availability, scalability, and performance.
- Overseeing deployment processes to streamline application delivery and maintain optimal uptime across multiple environments.
- Designed and built AWS infrastructure from the ground up, incorporating best practices for scalability, reliability, and security.
- Implemented cost optimization strategies, reducing operational expenses while maintaining performance and resource efficiency.
- Ensured comprehensive security measures for infrastructure, including network security, access control, and compliance with security standards.
- Provisioned all new resources using Terraform, enabling infrastructure automation, version control, and consistency across environments.
DevOps Engineer
Tydy
Bengaluru
6 2023 - 04.2024
- Implemented multiple Kubernetes clusters across various AWS accounts for different projects, adhering to best practices and industry-standard security protocols.
- Designed and implemented a fully automated CI/CD pipeline, significantly reducing deployment time while enhancing deployment frequency and efficiency.
- Provisioned infrastructure and Kubernetes manifests using Terraform templates, ensuring a scalable, consistent, and efficient infrastructure-as-code approach.
- Created and designed architecture diagrams covering infrastructure, networking, DevOps, security, and disaster recovery. Proposed tailored solutions based on client-specific requirements.
- Deployed Grafana as a monitoring tool for comprehensive application monitoring, logging, and infrastructure monitoring, including Amazon EKS.
- Collaborated with development teams to troubleshoot issues and provide guidance on effectively leveraging infrastructure, ensuring smooth and efficient operations.
Associate DevOps Engineer
TheMathCompany
Bengaluru
07.2021 - 06.2023
- Served as a Solutions Engineer, providing recommendations and best practices for implementing product applications on various cloud platforms, including AWS, Azure, and GCP.
- Responsible for managing deployments and resolving production-level infrastructure issues, ensuring the stability and reliability of the environment.
- Implemented cloud resources across multiple platforms using Terraform, enhancing the stability and performance of the product for optimal output.
- Collaborated with internal technical teams and external vendors to propose comprehensive technical solutions and define key performance indicators (KPIs) for measuring success.
- Maintained thorough documentation of all implementations and solutions for issues, ensuring continuous improvement and knowledge sharing.
Senior Cloud Engineer
Cloud Comrade
Bengaluru
12.2019 - 07.2021
- Worked as a Support Engineer, effectively managing 60+ customer accounts across AWS, Azure, GCP, and Alibaba Cloud platforms, demonstrating strong teamwork and client service.
- Handled multiple tickets and resolved production issues daily, delivering efficient and reliable solutions to meet customer needs.
- Implemented Disaster Recovery Plans using AWS CloudFormation Templates to ensure business continuity for customers and mitigate future risks.
- Performed regular patching and maintenance of servers across various operating systems, including Windows, Red Hat, SUSE, and Ubuntu, ensuring system stability and security.
- Applied cost optimization strategies across all customer cloud accounts, identifying savings opportunities and recommending best practices for cost management.
- Conducted research and development (R&D) on internal tasks and implemented new tools to enhance efficiency, reduce human effort, and adopt industry best practices.
Cloud Engineer
Powerupcloud Technologies
Bengaluru
07.2017 - 12.2019
- Served as a Support Engineer, managing 10+ customer accounts across AWS, Azure, GCP, and Alibaba Cloud platforms, demonstrating strong collaboration and customer service skills.
- Handled multiple tickets and resolved production issues daily, providing timely and effective solutions to meet customer needs and ensure system stability.
- Worked extensively on Kubernetes, troubleshooting production issues, managing resources, conducting root cause analysis, and delivering optimal solutions to enhance platform performance.
- Performed regular tasks related to Linux administration, including LVM, FACL, user and group management, Postfix, mail servers, NFS, Samba, and SFTP.
- Designed and implemented an internal project to develop an open-source ticketing tool for the organization, streamlining internal operations.
- Conducted regular patching of servers across multiple operating systems, such as Windows, Red Hat, and Ubuntu, ensuring secure and up-to-date environments.
- Gained experience working with Active Directory and Windows Servers, contributing to overall infrastructure management.
- Engaged in internal R&D tasks and implemented new tools to improve operational efficiency and adopt best practices, reducing manual effort and time.
- Executed cost optimization strategies for customer cloud accounts, identifying cost-saving opportunities and recommending best practices for cloud cost management.
Education
Master of Science - Software Systems
PSG College of Arts & Science
Coimbatore, Tamil Nadu 08.2012 - 07.2017
Certification
Red Hat Certified Specialist in OpenShift Administration - certified by Red Hat Inc.
Certificate Id: 170-092-241
GCP Professional Cloud Architect - certified by Google
Certificate Id: 0yDZVH
AWS Solution Architect Associate - certified by AWS
Certificate Id: 593GW4MCGEV1QNCLa
Microsoft Azure Administrator - certified by Microsoft
Certificate Id: H646-6756
Red Hat Certified Engineer – certified by Red Hat Inc.
Certificate Id: 170-092-241
Red Hat Certified System Administrator – certified by Red Hat Inc.
Certificate Id: 170-092-241
Tools Knowledge
- Infra Management tools: Infraguard, Nutanix Beam
- Database Backup tools: Acronis and Cloudberry
- Monitoring tools: Sensu, Zabbix, Nagios, CloudWatch
- Application Monitoring tools: New Relic, AppDynamics
- Site Monitoring Tools: Pingdom, Uptime Robot, Site 24x7
- Security tools: Trend Micro, Nessus, Qualys, Prisma
- Ticketing tools: Jira, Zoho, Freshdesk
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Hindi
Intermediate (B1)
Timeline
DevOps Engineer
Xalts
05.2024 - Current
Associate DevOps Engineer
TheMathCompany
07.2021 - 06.2023
Senior Cloud Engineer
Cloud Comrade
12.2019 - 07.2021
Cloud Engineer
Powerupcloud Technologies
07.2017 - 12.2019
Master of Science - Software Systems
PSG College of Arts & Science
08.2012 - 07.2017
DevOps Engineer
Tydy
6 2023 - 04.2024
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