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Associate Principal Engineer

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Senior Analyst with 4 years of experience in insurance policy review and customer service. Demonstrates strong organizational skills and a results-driven approach. Recognized for exceptional work ethic and professionalism in delivering high-quality outcomes.

Results-driven Managing Engineer with over 12 years of experience in the Digital Contact Center and IVR domain, delivering enterprise solutions across platforms such as Avaya, Amazon Connect, RingCentral, and Omilia. Proven track record in designing, developing, and deploying scalable contact center applications, while leading cross-functional teams in fast-paced environments. Deep expertise in cloud migration, automation, and AI-powered voice solutions, with a strategic focus on enhancing customer experience, driving operational efficiency, and supporting business transformation.

Staff/Principal Software Engineer with 9+ years building cloud-native, scalable platforms in Java, Spring Boot, microservices, REST, and distributed systems. Led modernization from monoliths to microservices serving 2M+ users, boosting report performance 40%, cutting downtime 30%, and accelerating releases 50% via CI/CD and end-to-end observability. Deep expertise in API design, event-driven architectures, data integration/analytics, and enterprise security (OAuth2, JWT, SSO, RBAC). Cloud and DevOps across AWS/Azure/GCP, Docker/Kubernetes and Terraform/Cloud Formation. Known for driving adoption (+60%), reliability (+80%), and fast resolution of critical issues; seeking a Principal Software Engineer role to lead architecture, scale, and measurable business outcomes.

Diligent Senior Medical Coder with comprehensive expertise in medical coding and documentation. Successfully implemented coding accuracy initiatives that enhanced billing processes and compliance. Demonstrated proficiency in ICD-10 ensuring precise and efficient coding practices.

Dynamic People Leader with over 9 years of experience enhancing organizational performance through operational efficiency and talent development. Expertise in leading cross-functional teams, building stakeholder partnerships, and utilizing data analytics to drive strategic initiatives. Proven track record of translating enterprise objectives into actionable plans that consistently exceed targets and foster long-term growth.

The roles and responsibilities of Subject Matter Expert /Operations Lead entail overseeing and managing the team, ensuring that every member works to their fullest potential and delivers their assigned tasks with the highest proficiency. The duties of a leader also involve setting goals, assigning tasks, providing direction, coaching the team members and resolving conflicts.

Detail-oriented Accounting Analyst with over 7 years of experience in financial operations, reconciliations, and project-based accounting across the banking and energy sectors. Proven ability to manage journal entries, analyze variances, prepare financial reports, and support capital project tracking. Skilled in GAAP compliance, audit preparation, and ERP systems. Adept at driving process improvements through automation tools like VBA and SQL. Currently seeking to contribute to risk-conscious, process-driven teams with a strong interest in relocating to Scottsdale, AZ.

A detail-oriented investor Accounting professional with FHLMC, FNMA and PLS reconciliation experience Holds an MBA and a Bachelor of Finance Analytical Financial Analyst known for high productivity and efficient task completion. Specialize in financial forecasting, risk management, and data analysis. Excel in problem-solving, critical thinking, and communication to achieve goals and drive business success.

Driven by 16 years in the financial services and mortgage industry, notably with Bank of America, I excel in analytical thinking and problem-solving, ensuring compliance and maximizing recovery. My expertise in MS Excel and adeptness at independent work have significantly contributed to financial risk mitigation and enhanced recovery processes in a production environment.

Shamuwel Shelar

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Reconciliation Analyst II

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10+2

Some College (No Degree) - Bcom

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Reconciliation Analyst II

10+2

Some College (No Degree) - Bcom

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