Shan A

Results-driven and strategic business professional with 17+ years of experience in business management. Proven ability to lead teams, develops and implement effective strategies, and manage resources to achieve organizational objectives. Adept at managing budgets, identifying new business opportunities, and developing and maintaining key client relationships. Strong communication skills with a demonstrated ability to work collaboratively with stakeholders at all levels of an organization. Strategic thinker with experience analysing data and market trends to identify growth opportunities and implement effective strategies to achieve business objectives. Familiarity with the latest technologies and tools used in the business management field. Utilized in-house methodology and , resulting in the completion of over 80% of managed projects within budget and on schedule. Responsible for analysing the reports and presented the findings to higher management in meetings. Quickly build report with all levels of management and significantly improved the relationship between market industry and business. Developed detailed and clear functional requirements using Blueprint and got sign off from higher management. Leading teams geographically dispersed people and aligned their efforts towards a common goal. Leads diverse project teams including single- and multi- vendor management, and coordination and communication across multiple departments and operational areas. Establishes quantitative and qualitative measurement of benefits and means for tracking to enhance evaluation of project scope on the front end, and ensure project goals are reached on the back end. Managed the piloting of alternative extensively used SharePoint for project management. Extensively worked with people on business as well as technical sides. Comfortable in communicating with cross functional teams. Create process flows and procedures, and maintain updates within the Policy and Procedure Manager. Document metrics, status tracking and monthly scoreboards. Perform detailed research of payments and escalation issues as needed. Led the overall direction, coordination, implementation, execution, control and completion of specific Accomplished Business Professional with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.