Hi, I’m
SHAN HAIDER
Meerut
Summary
To work in an Organization where I can gain experience, enhance my knowledge and can become a part in achieving the organizational goal by accepting every new challenge.
Overview
12
years of professional experience
3
Certifications
Work History
Shivalik Small Finance Bank
Branch Manager
03.2024 - Current
Job overview
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
ICICI BANK
Sales Manager CA
03.2012 - 09.2018
Job overview
- Joined ICICI bank on 26 March 2012 as Officer
- Promoted to Senior Officer in 2014
- Then Promoted to AM Sales in 2016 and was transferred to Dehradun as SM CA.
AXIS BANK
Sales Manager
09.2018 - 10.2022
Job overview
- Joined Axis Bank as Sales Manager in Oct 2018
- Handled team of 5-6 sales officer
- Assisted team in opening account and other bank product like insurance, loans, deposits etc.
HDFC BANK LTD
CARM
10.2022 - 03.2024
Job overview
- Work with and advise customers in opening accounts and performing transactions
- Collect customer information and input data into the system ensuring confidentiality at all times
- Assist customers with taking out different types of loans including personal auto home equity etc
- Meet with new bank customers to explain all the services and features the bank has to offer
- Place phone calls to current bank customers regarding account changes or suggested options
- Greeted bank customers upon entry and assist them in whatever they need
- Processed transfers check cashing deposits withdrawals etc
- For drive-through or walk-in customers
- Assisted customers in opening checking or savings accounts
- Encouraged customers to sign up for bank credit/debit card for ease of use
- Accepted and processed credit card or loan payments.
Education
University Overview
- B.Com from M.J.P Ruhelkhand University (Year 2010)
- 12th (Commerce) from UP board (Year 2006)
- 10th (Commerce) from UP board (Year 2004)
Skills
Exceptional customer service skills in all departments
Organized and thorough in all paperwork and data entry
Professional in appearance at all times
Multitasking skills needed to assist multiple customers at once
Capable of working at multiple bank locations
Dedicate
Sincere
Positive Attitude
Good Personality
Well versed with MS-Office, Tally and internet & intranet access
Well versed with Finacle I-core 10X
Well versed with customer planning software like CRM, SFA etc
Certification
Retail banking and sales skills (7 days classroom training) in Delhi by ICICI Bank Ltd.
Accomplishments
- Qualified several contests on Regional level as well as Zonal level
- Appreciated by ICICI banks CEO- Ms Chanda Kochhar for long service recognition
Personnel Information
SHAN HAIDER, MALE, 06/12/88, INDIAN, ENGLISH & HINDI, UNMARRIED, Interacting With new people, Watching Cricket, Dancing
Disclaimer
I hereby declare that all the above written particulars are true to the best of my knowledge and belief.
Timeline
Branch Manager
Shivalik Small Finance Bank
03.2024 - Current
CARM
HDFC BANK LTD
10.2022 - 03.2024
Sales Manager
AXIS BANK
09.2018 - 10.2022
Sales Manager CA
ICICI BANK
03.2012 - 09.2018