Shan Wong

•Provide exceptional customer service to patients and guests.

•Handle transactions and maintain accuracy in a fast-paced environment.

•Maintain a clean, organized, and professional workspace.

•Work effectively with team members to meet daily operational goals.

•Resolve customer concerns with professionalism and patience.

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
• Responsible for training new staff members in all aspects of housekeeping
• Maintain health and safety standards

• Handled cash, credit, and debit cards providing correct change in payment transactions
• Engaged customers warmly and provided immediate and dedicated assistance
• Built relationships with customers to increase likelihood of repeat business
• Responded to customer questions and requests in a prompt and efficient manner
• Engaged with customers in a sincere and friendly manner