Summary
Overview
Work History
Education
Skills
Typing
Timeline
Generic

Shana Welling

Farmland

Summary

Hardworking Student offering work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

7
7
years of professional experience

Work History

Barista

Northblock Coffee Co.
09.2021 - 11.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Retail Sales Associate

Farmland General Store
05.2017 - 12.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Legal Secretary

Cockerill & Cockerill
09.2017 - 10.2018
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Organized files for court proceedings.
  • Filed documents with courts on behalf of attorney.
  • Received and placed telephone calls to clients and prospective clients.
  • Scheduled and made appointments for 2 attorneys.
  • Transcribed legal documents and phone conversations.

Retail Sales Associate

Cracker Barrel
02.2016 - 08.2016
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

Bachelor of Arts - History

Southern New Hampshire University
Hooksett, NH
06.2024

Associate of Science - Liberal Arts

Ivy Tech Community College of Indiana
Indianapolis, IN
06.2022

High School Diploma -

Monroe Central Jr-Sr High School
Parker City, IN
06.2014

Skills

  • Keyboarding Skills
  • Computer Proficiency and Microsoft Office
  • File Systems Management
  • Online Databases
  • Serve Customer Needs
  • Office Equipment Operation
  • Meeting Minutes

Typing

90 WPM average

Timeline

Barista

Northblock Coffee Co.
09.2021 - 11.2022

Legal Secretary

Cockerill & Cockerill
09.2017 - 10.2018

Retail Sales Associate

Farmland General Store
05.2017 - 12.2021

Retail Sales Associate

Cracker Barrel
02.2016 - 08.2016

Bachelor of Arts - History

Southern New Hampshire University

Associate of Science - Liberal Arts

Ivy Tech Community College of Indiana

High School Diploma -

Monroe Central Jr-Sr High School

Similar Profiles

CREATE PROFILE
Shana Welling