Shanda Jacobs
Ligonier
Summary
Experienced in coordinating and optimizing production schedules as a Material Control Logistics (MCL) professional. Skilled in managing workflows, inventory control, and resource allocation to ensure timely and efficient production processes. Strong focus on team collaboration, adaptability to changing demands, and a drive to achieve operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Production Scheduler
Lund Manufacturing [Real Truck]
09.2024 - Current
- Optimized production schedules by closely monitoring resources and adjusting timelines accordingly.
- Updated management and customer service on progress of production.
- Tracked progress of manufacturing orders using Excel software.
- Set schedules for 150 staff members by planning and designating shifts and hours.
- Reduced lead times with the implementation of efficient scheduling strategies.
- Established strong relationships with suppliers/customer service, improving collaboration and increasing efficiency in securing required materials on time.
- Collaborated with cross-functional teams to ensure alignment of production schedules with sales forecasts and customer demands including WBR meetings.
- Maintained accurate records and handled purchase orders for all outside services.
- Conducted regular reviews of inventory levels, proactively addressing shortages or excess stock that could impact production timelines.
- Compiled stock overages reports to share with managers and suppliers to avoid excess waste and deliver timely refunds and returns.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Devised and implemented efficient processes for production tracking and inventory control.
Customer Returns and Return Sales Order Coordinato
Lippert Components
01.2024 - 09.2024
- Daily Hive reports to research and clean up open customer returns
- Addressed and issued all Customer Returns and Sales Orders through D365 and Perceptive
- Confirmed month end values for Customer Returns
- Linked back up documentation for finance team
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured compliance with company policies and procedures during all stages of the return sales order process.
Quality Documentation Specialist
Lippert Components
12.2019 - 09.2024
- Analyzed issues and recommended corrective actions to improve results
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements
- Participated in technical training and workshops to improve skills set and boost overall knowledge
- Performed visual inspections of finished products
- Identified quality problems and recommended solutions
- Created all Work Instructions, JBS's, SOP's, OIS's, CAPA's, and all Quality related forms
- Performed daily process audits
- Daily Hive reports to analyze and identify quality issues
Skill Based Operator
Carlex Glass
01.2012 - 12.2019
- Work daily with shipping vs on hand report / daily tag and shop floor
- Experienced Nipper Operator, White Room, and final line
- Assembled products according to standardized procedures
Inventory Control Clerk
Group Dekko
12.2005 - 02.2012
- Tracked inventory usage, documented discrepancies, and maintained overall count
- Performed cycle counts on daily basis to immediately spot errors and apply remedies
- Entered information into system to update status reports
- Executed cycle counts of materials onsite/offsite and reconciled against company reports
- Researched inventory-related discrepancies and made appropriate adjustments in inventory system
- Investigated and resolved variances with inventory records
- Assisted with year-end inventories
Education
West Noble
LigonierSkills
- Focused Quality Layered Process Auditor
- Experienced CAPA Coordinator
- Detail Orientated
- Driven to Succeed
- Fluent in Microsoft Word
- Fluent in Excel
- Experienced in Enovia
- Experienced in Hive Database
- Experienced in D365
- Experienced in Perceptive Software
- ERP systems proficiency
- Cost control
- Inventory management
- Documentation skills
- Time management
- Teamwork and collaboration
- Production scheduling
Certification
- Microsoft Excel Certificate, Group Dekko, 01/01/06
- Microsoft Excel Intermediate, Lippert Components, 01/01/20
- Customer Service Certificate, Allison, 01/01/19
- Lean Leader Basics 101, Lippert Components, 01/01/22
- D365, Lippert Components, 01/01/24
- Perceptive, Lippert Components, 01/01/24
Timeline
Production Scheduler
Lund Manufacturing [Real Truck]
09.2024 - Current
Customer Returns and Return Sales Order Coordinato
Lippert Components
01.2024 - 09.2024
Quality Documentation Specialist
Lippert Components
12.2019 - 09.2024
Skill Based Operator
Carlex Glass
01.2012 - 12.2019
Inventory Control Clerk
Group Dekko
12.2005 - 02.2012
West Noble
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