SHANE CARROLL
Fort Wayne
Summary
Dedicated owner/operator with a strong background in client relations and staff training. Skilled in effective communication and problem-solving, leading to high client satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Owner/Operator
CARROLL SECURITY
FORT WAYNE
07.2016 - Current
- Managed daily operations of security services for diverse clients.
- Trained and supervised security personnel in best practices and protocols.
- Developed and implemented site-specific security plans and procedures.
- Coordinated communication among clients, staff, and law enforcement to enhance response times.
- Conducted regular assessments of security systems and equipment efficacy.
- Ensured compliance with industry regulations and safety standards consistently.
- Resolved client concerns efficiently to maintain high satisfaction levels.
- Oversaw scheduling and resource allocation to ensure timely service delivery.
- Identified potential operational risks to proactively reduce liabilities.
Education
High School Diploma -
EARLSBORO PUBLIC SCHOOLS
Earlsboro, OK05-1987
Skills
- Operations management
- Business operations management
- Risk management
- Risk assessment
- Crisis management
- Performance analysis
- Business planning
- Operations oversight
- Personnel management
- Team development
- Problem solving
- Effective communication
- Client relations
- Business documentation
Timeline
Owner/Operator
CARROLL SECURITY
07.2016 - Current
High School Diploma -
EARLSBORO PUBLIC SCHOOLS