Shane Simon Fernandes

1. General Administrative Support: Answering phones, responding to emails, and handling correspondence. Greeting visitors and directing them to the appropriate personnel or office. Maintaining office supplies and equipment, and placing orders when necessary. Handling incoming and outgoing mail, including sorting, distributing, and processing.

2. Data Entry and Record Keeping: Handling data and processing registration work on various portals. Maintaining and updating student and staff records, including attendance records, grades, and personal information. Compiling and organizing information for reports, presentations, or meetings as required.

3. Financial and Billing Support: Assisting with financial transactions such as invoicing, bill payments, and petty cash management. Compiling expense reports, reconciling accounts, and assisting with budget tracking. Providing support to the finance department in tasks such as payroll processing and vendor management.

4. Scholarship Administration and Support: Assisting in the administration of scholarship programs, including application processing, eligibility verification, and disbursement of funds. Providing guidance and support to students regarding scholarship opportunities, application procedures, and deadlines. Maintaining accurate records of scholarship recipients, awards, and fund allocations, and generating reports as required by college administration or external stakeholders. Coordinating communication between scholarship donors, recipients, and relevant college departments to facilitate smooth operations and ensure compliance with donor requirements.

5. Student and Faculty Support: Providing assistance to students with inquiries regarding registration, course schedules, and academic resources. Assisting faculty members with administrative tasks such as photocopying, printing, and organizing course materials. Collaborating with academic departments to support various administrative needs.

6. Technical Support: Providing basic technical support to faculty, staff, and students regarding computer hardware, software, and peripherals. Troubleshooting common issues and escalating more complex problems to the appropriate IT personnel.

7. Compliance and Documentation: Ensuring compliance with college policies, procedures, and regulations. Maintaining confidentiality of sensitive information and adhering to data protection laws. Assisting with the preparation of documentation for accreditation processes and audits.

8. Other Duties as Assigned: Undertaking additional tasks and responsibilities as delegated by senior staff or management. Flexibility to adapt to changing priorities and contribute to the overall efficiency of the college office.

1. Office Management: Managing the school office, including maintaining files, records, and documents. Handling incoming and outgoing correspondence, emails, and calls. Coordinating schedules, appointments, and meetings for school staff and administration.

2. Student Records Management: Maintaining accurate student records, including attendance, scholar record, academic progress reports, and disciplinary records. Assisting with student admissions, registrations, and withdrawals. Coordinating with teachers and staff to ensure accurate and up-to-date student information.

3. Staff Support: Providing support to teachers, administrative staff, and school leadership as needed. Assisting in organizing staff meetings, workshops, and professional development sessions. Coordinating with HR for staff attendance records, leave applications, and related administrative tasks.

4. Financial Administration: Assisting in the management of school finances, including fee collection, record-keeping, and petty cash management. Coordinating with the accounts department for invoicing, bill payments, and financial reporting. Supporting budget planning and monitoring expenditures within allocated budgets.

5. Parent and Community Relations: Serving as a point of contact for parents, addressing inquiries, concerns, and requests for information. Assisting in organizing school events, parent-teacher meetings, and community outreach programs. Collaborating with the communication team for updating the school website, newsletters, and social media platforms.

6. Ad-hoc Tasks: Handling miscellaneous administrative tasks as assigned by the school management. Supporting special projects, events, and initiatives aimed at enhancing the overall functioning of the school.

1. Guest Reception: Front Office Assistants greet guests with a warm welcome as they arrive at the hotel. They assist guests with the check-in process, ensuring all necessary paperwork is completed accurately and efficiently.

2. Room Assignments: They allocate rooms to guests according to their preferences and the hotel's availability. This may involve coordinating with housekeeping staff to ensure rooms are prepared and cleaned to the highest standards.

3. Handling Inquiries and Reservations: They handle guest inquiries via phone, email, or in-person, providing prompt and courteous responses. Additionally, they assist guests with making room reservations, modifications, and cancellations as needed.

4. Check-out Process: Front Office Assistants facilitate the check-out process for departing guests, ensuring any outstanding payments are settled and providing assistance with luggage if required.

5. Payment Processing: They handle cash, credit card, and other payment transactions accurately and securely. This involves processing payments, issuing receipts, and reconciling cash drawers at the end of their shift.

6. Safety and Security: Front Office Assistants are responsible for maintaining the security of the front desk area and monitoring guest activity to ensure the safety and security of all guests and hotel property.

7. Problem Resolution: They address guest complaints and concerns promptly and effectively, striving to resolve issues to the guest's satisfaction while upholding the hotel's reputation for excellence in customer service.

8. Administrative Tasks: Front Office Assistants may also perform various administrative tasks, such as maintaining guest records, updating databases, and preparing reports for management.