Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Shane Phillips

Boonville

Summary

Dynamic and results-oriented professional. Expert in machine operation and process control, coupled with a proven track record of enhancing sales growth and standards and fostering team collaboration. Achieved significant production goals through continuous improvement and effective problem-solving. Skilled in customer service and communicating, consistently ensuring high-quality output and efficiency.

Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic results.

Overview

2025
years of professional experience

Work History

Zoeller Pumps/Lincoln Ind.

Operator Technician/Trainer

Job overview

  • Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
  • Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
  • Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
  • Increased overall equipment effectiveness by identifying areas for improvement and implementing corrective actions.
  • Operated various types of machinery proficiently, adapting quickly to new technologies as they were introduced in the workplace.
  • Streamlined workflows by effectively organizing tasks and prioritizing responsibilities based on urgency.
  • Ensured consistent product quality with thorough visual inspections and adherence to established standards before packaging for shipment.
  • Supported new hires in learning the job, providing guidance on proper operation techniques and safety precautions.
  • Improved equipment efficiency by performing regular maintenance checks and implementing necessary repairs.
  • Maintained accurate documentation of all machine activities, ensuring traceability of performance data for future analysis.
  • Reduced waste generation through careful monitoring of material usage and implementing recycling initiatives where possible.
  • Contributed to a positive work environment by fostering open communication among team members and addressing concerns promptly.
  • Provided on-the-job training to newly hired workers and team members.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.

Core & Main

Inside Sales & Operations
08.2022 - Current

Job overview

  • Developed strong product knowledge through continuous training sessions, staying current with company offerings and updates.
  • Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
  • Increased sales leads by proactively contacting prospective clients and providing product information.
  • Maintained account information accuracy by communicating frequently with salesmen and account executives.
  • Contributed to achieving quarterly sales targets by identifying growth opportunities within assigned territories.
  • Generated reports on sales activities using Excel spreadsheets for analysis at monthly management meetings.
  • Negotiated pricing structures with clients to maximize profitability while maintaining competitiveness in the marketplace.
  • Facilitated smooth order processing by liaising between clients, production teams, and shipping departments to ensure timely delivery of products.
  • Supported outside sales representatives in preparing quotes, processing orders, and scheduling appointments for product demonstrations.
  • Managed friendly and professional customer interactions.

Alcoa Warrick Operations

Process Control Operator
08.2021 - 06.2022

Job overview

  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Collaborated with other departments to optimize production workflows.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Adhered to security measures and procedures to promote health and safety of all employees.
  • Collaborated closely with cross-functional teams, ensuring smooth communication and coordination between departments.

Education

Boonville High School
Boonville, IN

High School Diploma
05.2012

University Overview

Skills

  • Control systems
  • Process control
  • Data entry (excel)
  • Materials handling
  • Machine setup
  • Troubleshooting
  • Operation procedures
  • Continuous improvement
  • Problem-solving
  • Effective communication
  • Deadline adherence
  • Project management
  • Issue resolution
  • Valid Driver's license
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Efficient multitasking
  • Loading and unloading
  • CNC machine operation
  • Warehouse operations
  • Forklift operation
  • Time management
  • Team collaboration

Timeline

Inside Sales & Operations
Core & Main
08.2022 - Current
Process Control Operator
Alcoa Warrick Operations
08.2021 - 06.2022
Operator Technician/Trainer
Zoeller Pumps/Lincoln Ind.
Boonville High School
High School Diploma
Shane Phillips