Shane Williams

Implementation Consultant

• To support the Ministry's objectives, I oversee and collaborate with colleagues on portfolios such as Woundpedia, Home and Community Care Support Services, Wounds Canada, Windreach Farm and many more.
• Prepare a range of draft analyses for funding allocation for over $100,000+ (i.e. transfer payment agreement, Minister's Letter) for senior staff to examine and execute.
• Liaison with internal departments and external stakeholders to ensure timely and accurate program delivery and reporting.
• Lead and coordinate meetings with stakeholders to uphold the Ministry's commitment to service while providing each client with exceptional professionalism and assistance.
• Produce thorough and relevant reports (i.e briefing notes, excel assessments, decks) that adhere to the legislative procedure in order to resolve any gaps in program implementation.

Policy Analyst

• Analyzed discrepancies in funding allocation to ensure successful implementation in line with the division's fiscal budget.
• Led health equity assessments on palliative care, explicitly funding allocation for hospices in Ontario. The objective was to make the province's financial allocation more egalitarian.
• Collaborated with implementation leads on high-profile files worth over $3 billion.
• Gathered data, metrics, and anomalies for community paramedicine, the temporary retention incentive for nurses and other files to provide senior staff high-level, thorough summaries via briefing decks and excel reports.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Gained extensive knowledge in data entry, analysis and reporting.

• Led and organized daily team meetings to assess productivity in other departments. If any problems were identified, I effectively resolved conflicts by identifying individual department needs while maintaining company goals.
• Managed time efficiently in order to complete all tasks within deadlines.
• Compiled detailed weekly progress reports to track, analyze and update the Programs Manager, on company's performance, budget goals, and expenses.
• Liaised between the executive team, staff members and volunteers to suggest ways to improve client participation (i.e., fundraising, updated weekly programs, field trips).
• Handled, organized and protected confidential information such as children's personal information, clients' medical history, and family information by utilizing secure databases.
• Professionally managed email communication systems between clients and other departments. I was able to provide friendly and effective first-line customer service support consistently.
• Collaborated with the lead Graphic Designer to design innovative weekly newsletters that increase client knowledge of upcoming events while outlining resources and potential opportunities for BIPOC individuals and families in the Peel and Halton Region.