Shanell Malone
McCordsville
Summary
Senior Program Management professional with a Secret Security Clearance and 10+ years of experience in managing complex logistics, financial operations, and diverse teams across multiple sectors. Known for exceptional leadership and strategic planning abilities, consistently delivering significant cost reductions, process improvements, and enhanced operational efficiency. Adept at navigating high-pressure environments, implementing innovative solutions, and driving cross-functional collaboration to achieve organizational goals. Proven track record of optimizing budget utilization, securing reliable resources, and fostering inclusive work cultures. Committed to leveraging expertise in program management, project management, and financial management to drive organizational success and foster continuous improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Truss Wealth Advisors
07.2024 - Current
- Managed complex calendars for three partners using Microsoft Outlook and Zoom, ensuring efficient scheduling and coordination across internal staff and over 500 high-net-worth clients.
- Scheduled and tracked 50+ client meetings weekly using CRM tools, prioritizing urgent requests and maintaining accurate client records.
- Fostered strong client relationships through timely communication, follow-ups, and personalized service, leveraging Microsoft 365 and CRM platforms to enhance client engagement and satisfaction.
Financial Representative
Northwestern Mutual
08.2024 - 07.2024
- Advised clients on personalized financial planning strategies, including insurance, investments, and retirement solutions, resulting in a 10% increase in client retention and a 20% growth in overall portfolio value.
- Organized and executed outreach initiatives by setting up booths at local community events, effectively engaging over 500 potential clients and generating new business opportunities.
- Collaborated with the marketing team to design promotional materials for community events, increasing brand visibility and driving a 15% increase in event attendance and lead generation.
Senior Supply Chain Manager
United States Navy – Various Locations
10.2013 - 07.2024
- Implemented a new provisioning system, improving operational efficiency by 70% and exceeding quality standards, aligning with operational needs, resulting in $200K in cost savings.
- Conducted thorough vendor evaluations, increasing the reliability of supplies and services by 75%, contributing to a $100K annual budget optimization.
- Analyzed financial data, maintaining compliance with budgetary constraints, and promoting fiscal responsibility, resulting in a 60% enhancement and savings of $120K.
Logistics Manager
United States Navy Continued
05.2018 - 02.2021
- Administered a $400K budget, meeting supply needs across multiple facilities and achieving a 70% increase in budget utilization efficiency, saving $250K annually.
- Led a team in the evaluation and establishment of 125 service contracts, ensuring 100% compliance with organizational standards and improving process efficiency by 80%, resulting in $150K in cost savings.
- Earned commendation for outstanding supply management and contract administration, contributing to a 65% improvement in annual organizational review outcomes, leading to a $200K increase in operational funds.
- Supervised supply operations, enhancing inventory turnover by 60% and maintaining regulatory compliance across 25 centers, leading to $250K in cost reductions.
- Implemented inventory optimization strategies, reducing stock shortages by 70% and increasing overall operational readiness, saving $175K annually.
Supply Technician
06.2017 - 05.2018
- Managed the government travel card program, ensuring 100% policy adherence and achieving a 60% improvement in fiscal responsibility for 500 reserve personnel, saving $75K annually.
- Facilitated mission-critical requirements, enhancing mobilization and emergency preparedness initiatives by 75%, contributing to $100K in operational savings.
- Provided training and compliance oversight, reducing travel-related issues by 65% and improving operational efficiency, resulting in $80K in reduced administrative costs.
- Streamlined travel expense processes, resulting in a 70% decrease in processing times and $90K in annual savings.
- Coordinated with vendors, securing cost-effective solutions that saved $120K on travel-related expenditures.
Transportation Assistance
02.2015 - 06.2017
- Oversaw maintenance and operational readiness for a fleet of vehicles, achieving 95% fleet availability and increasing regulatory compliance by 65%, saving $85K annually.
- Managed maintenance schedules and budgets, reducing vehicle downtime by 70% and maintenance costs by $95K.
- Established strong vendor partnerships, achieving 80% cost efficiency in repair processes, saving $120K.
- Implemented a preventive maintenance program, extending vehicle lifespan by 75% and enhancing operational reliability, contributing to $150K in cost savings.
- Conducted thorough vehicle inspections, ensuring 100% compliance with safety and performance standards, and improving overall safety by 70%, saving $70K in potential repair costs.
Machinist Mate
07.2014 - 02.2015
- Conducted maintenance and inspections on propulsion plant systems, ensuring optimal efficiency and reducing downtime by 60%, saving $50K in operational costs.
- Adhered to rigorous safety protocols, maintaining continuous functionality of essential equipment with a 100% safety record, and increasing operational safety by 70%, preventing $60K in potential damage costs.
- Managed preservation of critical machinery, contributing to a 75% improvement in operational readiness and performance, saving $80K in maintenance expenses.
- Implemented process improvements that enhanced machinery upkeep, reducing repair costs by 65%, resulting in annual savings of $100K.
- Collaborated with team members to develop maintenance schedules, minimizing operational disruptions by 80%, saving $120K in lost productivity.
Education
Master of Business Administration - Healthcare Management
University of Texas
08.2024
Bachelor of Science - Health Science
Purdue University Global
03.2023
Associate of Science - General Studies
Tidewater Community College
05.2019
Skills
- Cross - Functional Leadership
- Program Management
- Project Coordination
- Financial Management
- Logistics Coordination
- Vendor Management
- Process Improvement
- Diversity & Inclusion
- Risk Management
- Teamwork and collaboration
- Strategic planning
- Customer relationship management
Certification
- Life & Health License - April 2024
- SIE, Series 6, Series 63
HONORS
Navy Commendation Medal | Department of the Navy (1X), Navy Achievement Medal | Department of the Navy (3X)
SPECIALIZED TRAINING
- Advanced Leadership
- Leadership Development
- Financial Management
- Health Administration
- Licensed Financial Advisor
Timeline
Financial Representative
Northwestern Mutual
08.2024 - 07.2024
Scheduling Coordinator
Truss Wealth Advisors
07.2024 - Current
Logistics Manager
United States Navy Continued
05.2018 - 02.2021
Supply Technician
06.2017 - 05.2018
Transportation Assistance
02.2015 - 06.2017
Machinist Mate
07.2014 - 02.2015
Senior Supply Chain Manager
United States Navy – Various Locations
10.2013 - 07.2024
Bachelor of Science - Health Science
Purdue University Global
Associate of Science - General Studies
Tidewater Community College
Master of Business Administration - Healthcare Management
University of Texas