Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Shanil Choudha

Shanil Choudha

Katni

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Relations Manager

Bizup
02.2024 - 04.2024
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.

Business Development Executive

Sharekhan Ltd
02.2015 - 02.2016
  • Collaborated with sales and marketing departments to support client acquisition
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
  • Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools
  • Negotiated client contracts and agreements to cultivate profitable business transactions.

Education

Bachelor Of Science -

CCS University - Merut
06.2014

Skills

  • Self-Motivated
  • Decision-Making
  • Active Listening
  • Team Work
  • Effective communication skills

Certification

04/01/23, TCS ION Career Edge -Young Professional

Languages

English
Hindi

Timeline

Customer Relations Manager

Bizup
02.2024 - 04.2024

Business Development Executive

Sharekhan Ltd
02.2015 - 02.2016

Bachelor Of Science -

CCS University - Merut

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Shanil Choudha