Shaniya Shaikh
Mumbai
Summary
Experienced in training and mentoring new joiners, including conducting structured sessions, practical guidance, and assessments, now looking to apply these skills in a teaching environment.Currently pursuing B.Ed in correspondence mode and available for full-time teaching opportunities.
Overview
5
5
years of professional experience
Work History
Client Service Analyst
Deutsche Bank
10.2025 - 05.2026
- Developed strong explanation and communication skills while handling queries.
- Prepared clear reports and documentation.
- Managed responsibilities independently in a fast-paced environment.
- Strengthened ability to simplify complex information into easy-to-understand formats.
Senior Team Member
JPMorgan Chase
08.2023 - 09.2025
- Independently handled end-to-end training of new joiners and batches, ensuring smooth onboarding and understanding of processes.
- Conducted ice-breaking sessions to create a comfortable and engaging learning environment for new team members.
- Acted as a go-to person for team queries, guiding colleagues with patience and clarity.
- Developed strong presentation and communication skills.
Team Member
JPMorgan Chase
10.2021 - 07.2023
- Explained processes step-by-step to team members.
- Assisted in resolving queries with logical approach.
- Maintained discipline and consistency in work.
Education
Bachelor of Education (B.Ed) - Correspondence Mode (Pursing)
Aishabai College of Education
Mumbai , India06-2025
Master of Commerce (M.Com) -
Lala Lajpatrai College
Mumbai, India06-2023
Bachelor of Commerce (B.Com) -
Maharashtra College
Mumbai, India06-2021
Skills
- Communication & Explanation
- Training & Mentoring
- Patience
- Presentation Skills
- Classroom Engagement (Basic)
- Time Management
Availability
Available for full-time teaching roles and open to assistant/trainee teacher opportunities.
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Client Service Analyst
Deutsche Bank
10.2025 - 05.2026
Senior Team Member
JPMorgan Chase
08.2023 - 09.2025
Team Member
JPMorgan Chase
10.2021 - 07.2023
Bachelor of Education (B.Ed) - Correspondence Mode (Pursing)
Aishabai College of Education
Master of Commerce (M.Com) -
Lala Lajpatrai College
Bachelor of Commerce (B.Com) -
Maharashtra College