Shankar Aggarwal

DevOps & Cloud Infrastructure Automation & Scripting AI & Next-Gen

• Driving CI/CD automation with GitLab across environments.
• Expertise in AWS: EKS (Enterprise Kubernetes), SNS, EC2, VPC, IRSA, and node management.
• Provisioning with Terraform & Terraform Cloud; securing secrets with HashiCorp Vault.
• Migrated apps to ArgoCD (GitOps); implemented Karpenter for efficient scaling.
• Automated workflows using AWS Lambda, Python, and Bash.
• Transformed runbooks into event-driven automation, reducing manual ops.
• Building AI-powered DevOps with LLMs, MCP servers, and agentic AI for security and automation.
• Developing self-healing infrastructure and AIOps for predictive monitoring.

• Senior Technical Consultant at Synamedia, leading deployments & integrations for video delivery/security solutions.
• Strong in DevOps practices: CI/CD with GitHub, Jenkins, Docker, Maven, SonarQube.
• Hands-on with AWS (EC2, S3, Route53, ELB, VPC, CloudFront, ECR, MediaConvert) and Kubernetes (on-prem & EKS) using Helm, ArgoCD, Terraform.
• Implemented monitoring/alerting with Grafana, Prometheus, CloudWatch, Kibana, Splunk, currently onboarding OpenTelemetry + Lightstep.
• Skilled in scale/performance testing with K6, JMeter, Tsung & Python automation.
• Key clients: Astro Malaysia, beIN Qatar, Yes TV.

• Associate Consultant (Lead role) & SPOC for MultiScreen Middleware Platform (MSMW), ensuring smooth deployments & support.
• Designed & managed CI/CD pipelines, integrating cloud & open-source solutions.
• Automated deployments and operational workflows using Ansible playbooks.
• Hands-on with content delivery chain (CMS ingestion, catalog generation, VSPP storage/streaming, CDN caching, STB provisioning).
• Focus on DevOps practices: release automation, infrastructure-as-code, and environment provisioning.
• Supported large-scale telecom clients: Telenor Norway, Telenor Sweden, A1 Austria.

• Supported Cisco products (Conditional Access, PSI/SI, PDL, AMS, EPG Ads, AdSmart, Interactive Services).
• Managed content/EPG/logo/ad insertion via AdSmart & optimized delivery workflows.
• Handled customer hardware (Cisco UCS, iStreamers, Firewalls, Switches) and integrated with AWS services (EC2, S3, VPC, CloudFront).
• Oversaw incidents, escalations, and problem management.
• Developed automation scripts for customer requirements.
• Client: Star India.

• Automation of deployment tasks using ansible-playbooks and bash scripting.
• Engaged in utilizing VMware and vSphere for VM management and deployment tasks.
• Managing IPTV CDN solution and troubleshooting daily customer queries and problems.
• Handling traffic for Live game events and VOD contents on various HTTP streaming technologies e.g HLS, DASH and MSS.
• Configuring FQDN, DNS and HTTP based request routing rules.
• Configuring different rules for audio/video delivery as per customer requirement e.g. CBRR, Byte Range Caching, Token generation, access policies, Adaptive bitrate, Cache warming.
• Knowledge of Edge UC, Core UC, Origin server, Request Routers, Load balancer, DNS.
• Client: Telstra Australia

• Supported major DTH/DTO clients (Dish TV, Siti Cable, Telenor) for Conditional Access & OTT/PlayReady.
• Managed servers on UNIX, Solaris, RedHat Linux with AWS automation (EC2, S3, VPC) via Python.
• Handled daily queries & troubleshooting for CAS, OTT, and STBs