Shopify
SHANKAR C
Bangalore,KA
Summary
Dynamic Senior Operations Manager with over 5.5 years of specialized experience in Supply Chain Management, Logistics, and Warehouse Optimization. Consistently delivers significant cost reductions and enhances operational efficiency across the FMCG, IT Products, and E-commerce sectors. Proven leadership in managing teams of over 50 personnel has driven productivity improvements and ensured strict adherence to safety protocols. Strategic vendor negotiations have led to substantial cost savings. Expertise in leveraging technology, including ERP systems and automation tools, optimizes processes, achieving high stock accuracy and streamlined dispatch planning. A strong commitment to data-driven decision-making and continuous improvement has resulted in measurable business impact, establishing a reputation as a key contributor to organizational success.
Overview
15
15
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Warehouse Operations Manager
Orchids Network & Systems (I) Pvt. Ltd
07.2024 - Current
- - Spearhead comprehensive warehouse management for IT passive infrastructure and AV products, ensuring seamless operations.
- - Implement advanced inventory control processes, achieving a 98% stock accuracy rate for high-value items.
- - Collaborate with procurement and sales teams to optimize dispatch planning, reducing lead times by 15%.
- - Cultivate strong vendor relationships and manage logistics partners to ensure SLA compliance and timely replenishment.
- - Lead and mentor a team of 20+ warehouse and logistics personnel, enhancing efficiency and enforcing safety protocols.
Senior Manager, Operations
Gourmet Garden
02.2020 - 04.2024
- - Directed end-to-end supply chain operations for FMCG, achieving an 18% reduction in logistics costs through strategic route optimization.
- - Enhanced warehouse operations, significantly improving inventory accuracy and operational efficiency.
- - Led a team of 50+, driving workforce productivity and reducing labor costs by 12%.
- - Negotiated with over 50 vendors, securing 15% cost savings while maintaining quality and compliance standards.
- - Implemented ERP and automation tools, reducing manual errors and increasing reporting efficiency.
Assistant Station Manager
Blinkit (formerly Grofers India Pvt. Ltd.)
08.2017 - 01.2020
- - Managed last-mile delivery operations, improving delivery time by 20% through strategic route optimization.
- - Supervised 15+ delivery associates, minimizing delays with real-time tracking solutions.
- - Ensured 100% compliance with vehicle safety standards, significantly reducing accidents and fines.
Senior Associate
HGS Healthcare, LLC
11.2013 - 02.2017
- - Processed over 500 insurance claims monthly, maintaining a 98% accuracy rate and ensuring regulatory compliance.
Tech Support Agent
Mphasis
05.2011 - 09.2013
- - Resolved over 100 technical issues weekly, achieving a 95% customer satisfaction rate.
Education
Bachelor of Computer Applications - BCA
Bangalore University
01.2011
Skills
Logistics management
Supplier relationship management
Supply chain management
Warehouse operations
Waste reduction
Order fulfillment
Operations management
Problem-solving
Performance monitoring
Data analysis
Data visualization and presentations
Data cleaning
Certification
Lean Sigma Green Belt, LearnTube, DJA-B-1-2001456-0
Accomplishments
- Inventory Control Success
- Cost Reduction Achievement
- Vendor Negotiation Win
- Delivery Efficiency Boost
Software
Zoho
Tallyprime
Microsoft Excel
Basic Phython
ERP
Timeline
Warehouse Operations Manager
Orchids Network & Systems (I) Pvt. Ltd
07.2024 - Current
Senior Manager, Operations
Gourmet Garden
02.2020 - 04.2024
Assistant Station Manager
Blinkit (formerly Grofers India Pvt. Ltd.)
08.2017 - 01.2020
Senior Associate
HGS Healthcare, LLC
11.2013 - 02.2017
Tech Support Agent
Mphasis
05.2011 - 09.2013
Bachelor of Computer Applications - BCA
Bangalore University