Summary
Overview
Work History
Education
Skills
Other Key Skills
Personal Information
Conducting Seminars, Moderating talks, Acting and Singing
Timeline
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Shankar Iyer

Shankar Iyer

Business Management professional
Mumbai

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

A dynamic professional with rich experience of over 30 years in managing operations for large set ups; expertise in directing expansion projects as well as reviving and building up strategic business areas from germination level. Extensive experience in driving business for service offerings coupled with deep understanding of critical business drivers in multiple markets and industries; attained outstanding success in building and maintaining relations with key decision makers whereby established high profit accounts with excellent levels of retention and loyalty. Comprehensive experience in designing systems / processes for change management in service delivery operations. Passion for teaching and supporting the cause of Education, having worked closely with Academia and the training industry.

Overview

33
33
years of professional experience

Work History

Vice President of Sales

Dhiway Networks Pvt Ltd
04.2022 - Current

Putting a strategy in place for sales

Recruiting Sales personal

Addressing existing customers and getting them renewed for business

Building relationship with potential opportunities

Building confidence in the team

Manager - Business Development (Government Education)

Microsoft Corporations India Pvt. Ltd.
  • Engaging key Government stake holders in adopting technology for education
  • Developing future roadmap in Public sector Education program
  • Aligning organization gaols to customer requirements
  • Developing business by being a trusted advisor to various Academicians, Vice-Chancellors and heads of Education Institutions
  • Developing and managing partners to fulfil customer expectations
  • Conducting events and seminars to build customer confidence
  • P&L responsibility
  • Engaging with ISVs and SI to develop solutions to address pain points
  • Cross collaboration with various groups with the organization
  • Key Achievement – 180% of Quota in 2011-12.

Vice President – PROUD Business Unit

Zenith Infotech
12.2009
  • Functioned as the head for launch and implementation of private cloud computing product: PROUD
  • Played a pivotal role in establishing the team of pre-sales as well as towards building a Network Operations Center
  • Developed customer base in a short time
  • Product did not develop in the labs and hence the project was shelved.

Director - Services

Red Hat India
05.2001 - 12.2009
  • Spearheaded responsibility towards managing the gamut of operations pertaining to services business encompassing Global Learning Services as well as Global Professional Services
  • Addressed large corporate and government accounts, scheduled, marketed and executed corporate as well as calendar training programs
  • Evolved new collaborative methods of learning and assigned instructors for corporate & partner programmes
  • Directed efforts towards launch and deployment of training programmes of Red Hat Inc., in India, Sri Lanka, Bangladesh and Nepal
  • Provisioned support for enterprise customers through web based, telephonic and on site support models; addressed basic as well as critical support in deployment, migration and porting for all enterprise customers
  • Successful in achieving over 80% growth each year
  • Consecutively recorded achievement of business goals in over 23 quarters
  • Team size of 30 (Sales and Tech )
  • Initiated measures towards development of SOA for JBoss for early adopters of Middleware
  • Collaborated with: Academia by working closely with Vice Chancellors of various universities, HODs of Computer Science Department in engineering colleges as well as other opinion makers in education
  • Education Boards, Curriculum Developers for enhancing introduction of open source tools as well as applications in schools
  • Distinction of winning the Red Hat Chairman's Award for 2006-07 towards exceptional leadership
  • Steered efforts towards development of confidence amongst peer group while functioning as the oldest member of the Red Hat team in India
  • Successful in building a community for sharing best practices as well as nurturing talents.

Regional Manager (West)

Globsyn Technologies
- 04.2001
  • Managed overall business of Technocampus including development of industry relationships
  • Accomplished successful launch of Knowledge Pub brand and business development through franchisee network
  • Built industry relations
  • Team size of 8 members.

Regional Manager ASSET Int. (West)

Aptech Ltd.
06.1999 - 08.2000
  • Successfully launched new educational products
  • Handled operations and profitability of the own centres and franchised centres
  • Developed: Market for new products like E-commerce as well as global certification courses
  • An entire team for Mumbai region (a compliment of 40 personnel reporting directly)
  • New direct marketing techniques for the region
  • Accomplished successful launch of new franchisee center at Andheri East and Dombivli
  • Developed business partners for new locations
  • Team size of 15 members.

Franchise Manager

GEBBS
07.1998 - 05.1999
  • Created a franchising system as well as business plans for the network
  • Successful in witnessing an increase in development of new centers (from 3 centres in July 1998 to 9 centres by March 1999).

Territory Head - Sales

NIIT Ltd.
04.1996 - 06.1998
  • Functioned as the Territory Head for north central territory, Mumbai
  • Handled business and operations in central territory (Mulund to Ulhasnagar)
  • Supervised faculty and technical operations with reporting of 28 people
  • Conducted training on QMS and leadership circles for all staff members.

Sr. Territory Executive

NIIT Ltd.
01.1994 - 03.1996
  • Functioned as In-charge of marketing support for Maharashtra centers & focused on franchisee profitability
  • Successfully implemented QMS at all centres
  • Interviewed new candidates for franchisees based on pre-determined procedures
  • Delegated with the additional responsibility for: Handling marketing support for LEDA products
  • Launching metro centres.

Territory Executive (Maharashtra)

NIIT Ltd.
01.1991 - 10.1993

Education

Bachelor of Science - Physics

Mumbai University
Mumbai
04.2001 -

Management in Education Leadership - Organizational Leadership

IIM Kolkata
04.2001 -

Skills

Business Development

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Other Key Skills

  • Sales Management
  • Team building and retention
  • Partner development & mgmt.
  • Audits & Compliances
  • Business Modelling
  • Resource Optimization
  • Profit Centre Operations
  • Budgeting & Cost Control
  • Product Rollout / Management

Personal Information

Date of Birth: 06/02/65

Conducting Seminars, Moderating talks, Acting and Singing

With the communication skills I have been conducting trainings for Management students on Sales and Marketing. Have organized seminars and events. Had the opportunity to act in Web series for Prime as well as Netflix. Singing is a hobby

Timeline

Vice President of Sales

Dhiway Networks Pvt Ltd
04.2022 - Current

Vice President – PROUD Business Unit

Zenith Infotech
12.2009

Director - Services

Red Hat India
05.2001 - 12.2009

Bachelor of Science - Physics

Mumbai University
04.2001 -

Management in Education Leadership - Organizational Leadership

IIM Kolkata
04.2001 -

Regional Manager ASSET Int. (West)

Aptech Ltd.
06.1999 - 08.2000

Franchise Manager

GEBBS
07.1998 - 05.1999

Territory Head - Sales

NIIT Ltd.
04.1996 - 06.1998

Sr. Territory Executive

NIIT Ltd.
01.1994 - 03.1996

Territory Executive (Maharashtra)

NIIT Ltd.
01.1991 - 10.1993

Manager - Business Development (Government Education)

Microsoft Corporations India Pvt. Ltd.

Regional Manager (West)

Globsyn Technologies
- 04.2001
Shankar IyerBusiness Management professional