Summary
Overview
Work History
Education
Skills
Timeline
Languages
Interests
Training
Key Skills Summary
Training
Key Skills Overview
CustomerServiceRepresentative
Shankar Iyer

Shankar Iyer

Lead | Commercial | Consumer Products
Dombivli East

Summary

24 Years of professional experience in Varied Industries.

Extensive experience in B2C Commercial, Budgeting, Profitability, project management, warehouse operations and inventory control.


Results-driven achiever and a thorough team contributor with strong organizational capabilities. Effective at prioritizing tasks and meeting deadlines.


Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

24
24
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Lead Head Office Commercial

Bajaj Electricals Limited
07.2011 - Current
  • Leading a team of business commercial function for consumer products having turnover of 4000 crores.
  • Budgeting of Topline Sales and Bottom-line Profitability.
  • Manage pricing for Trade, Ecommerce, Institutional, Modern Retail Format & Government channel Accounts.
  • Schemes evaluation, provisions & settlement.
  • Monthly Profitability Analysis. Skuwise/Productwise/Channelwise.
  • Handling internal & external audits.
  • Centralized Accounts Reconciliation of top accounts like Reliance, Croma, Vijay Sales, Dmart, Spencers etc.
  • Filing timely insurance claims towards Product warranty, trade credit & transit damage policy.
  • Keep track of market price benchmarks. Determine appropriate list prices and discounts based on analysis of market and competition.
  • Monitor Purchase & Sales price trends, Interest on Working Capital, with MIS & Data Analysis.
  • Handling the tasks of reviewing payment terms and agreements.
  • Responsible for timely payments & collections.
  • Maintaining strong customer relationships.
  • Recipient of highest award in the organization “Hungry-Crazy-Spectacular” for product warranty insurance the first of its kind in the country for consumer products industry.
  • Recipient of highest appraisal ratings of “Radical” for 3 times.
  • Promoted 3 times.
  • Sent on a foreign trip 2 times.
  • Always rated as “Excellent” & above.

Assistant Manager- Finance(Settlements)

STAR CJ Network India Pvt. Ltd
10.2010 - 06.2011
  • New Vendor Appointments after checking:
  • Availability of Agreement/Contract.
  • Availability of Vendor Registration Forms.
  • Availability of VAT/Tin Registration Certificate Nos.
  • Availability of proper address/contact information.
  • Vendor Payments.
  • Periodic reconciliation of Books of Accounts with Top 10 Vendor’s.
  • Preparation of MIS & data analysis on Vendor settlements.
  • Maintain KRA of Zero Error/delay in vendor payments.
  • Responsible for final closure of Vendors.
  • Managing balance confirmation records of vendors.
  • Serve as a single point of contact for Merchandisers.
  • Received “Card of Excellence” from CFO/President.

Assistant Manager- Branch Sales Support

Bajaj Electricals Limited
07.2008 - 10.2010
  • New Dealer Appointments with completion of formalities/on availability of blank cheques/deposits/tin nos etc.
  • Single Point of Contact for Sales Team / Distributors / Warehouse.
  • Coordinate with Sales Field Team for Customer Fresh Orders/ Returned material & take appropriate/prompt action.
  • Responding to trade-institutional enquiries / tenders.
  • Analysing Sku’wise sales and escalation. Timely Updation of Sales / collection targets in the system.
  • Timely preparation & submission of quotations/arranging EMD.
  • Monitoring timely execution/dispatch of Sales Orders in coordination with warehouse team.
  • Providing Pricelists, Scheme details to Dealers / customers. Obtain / provide expenses of discounts for periodic accounts closing.
  • Coordinate with Sales Team in getting Balance confirmations from Channel Partners.
  • Provide Monthly Reports like Outstanding, Ageing Stocks, Target vs Sales achievement etc.
  • Prepare actionable data – like Defective stocks / Overdue outstanding etc.
  • Only member in team to have got rating of "Completely Met Expectations" for two consecutive years.

Logistics Administrator

Menlo Logistics
06.2006 - 06.2008
  • Company Overview: General Motors Parts Distribution Project
  • Assist in managing 60,000 sq.ft warehouse with INR 25 crores monthly inventory, & over 17,000 SKU’s.
  • Supporting dealer network of 83 & 3 regional part distribution centre’s all over India.
  • Supervise warehouse operations with volume of 12 tons/day-average outbound, 7 tons/day-average inbound.
  • Manage picking, packing, and shipping of 1000 lines/day.
  • Lead in reorganizing warehouse operations through kaizen events.
  • Last kaizen event resulted in savings of INR 3lacs p.a.
  • Designed & implemented performance/efficiency measurement systems.
  • Designed SOP’s & process for efficient warehouse operations.
  • Coordinate, and schedule freight operations between three regional part distribution centers of General Motors.
  • Recommended new handling procedure, which better protects fragile inventory.
  • Continuously implementing lean goals: Highest Quality>> Lowest Cost>> Shortest Lead Time.
  • Optimum utilization of space(Velocity/Commodity Stacking).
  • Maintain & periodical review of KPI’s with customer.
  • Responsible for GM’s national as well as inter parts distribution centre‘s MIS reporting viz ABC Analysis, Fast-Medium-Slow movers analysis, Stock level monitoring, Inventory Turns, Dealer wise sales, Part wise sales, Zone wise sales, Dealer part ordering trend monitoring, Backorder Analysis, Transporter delivery performance etc.
  • Overall upkeep of warehouse by adherence to GM’s global norms, quality & safety policies.
  • General Motors Parts Distribution Project

Logistics Coordinator

Menlo Logistics
09.2005 - 05.2006
  • Company Overview: General Motors Finished Goods Yard Project
  • Responsible for Finished Goods Yard management of 2500 cars per month.
  • Supported dealer network of 77 & 2 regional stockyards all over India.
  • Supervise stockyard operations with volume of 154 cars/day-average production, 125 cars/day-average dispatches.
  • Reduced start-up time and costs by 30% percent, while maintaining 99% schedule accuracy.
  • Increased driver’s car retrieval efficiency by 50% through velocity-commodity stocking.
  • Reduced IPTV (Incidents per thousand vehicles) from 10 to 6.
  • Designed & implemented performance measuring system for monitoring & enhancing driver’s efficiency.
  • Ensured No Accidents.
  • Continuous training on adherence to standard operating procedures.
  • Increased storage capacity 10% by standardizing inventory control procedures (by storing slow moving models at farthest place and fast moving near to the inspection-dispatch area).
  • Ensured balanced scheduling of manpower.
  • General Motors Finished Goods Yard Project

Logistics Coordinator

Menlo Logistics
07.2004 - 08.2005
  • Company Overview: IBM, VMI Project (Vendor Managed Inventory)
  • Forecasting of raw materials & Procurement.
  • Maintained consistent inventory turn target of 6.
  • Maintained consistent safety stock-targeted value of INR 2 crores & 2 months inventory.
  • Coordinate supply chain from Taiwan based suppliers
  • Coordination with CHA-forwarding agents for duty payment and clearance within lead-time.
  • Initiate fortnightly cycle count of inventory.
  • Coordinate returns & issuance of Debit notes to supplier for damaged products.
  • Maintain fortnightly inventory count of all products.
  • Order processing and sales invoice generation.
  • Maintain On time delivery performance of 99.50%.
  • Maintain ORT (order response time) of 99.50%.
  • Coordinate with IBM for payments.
  • We were the 1st vendor to manage inventory for IBM in india
  • Our project was named as productivity champion for the year 2005 in Menlo Asia pacific.

Logistics Assistant

Sundaram Motors
01.2003 - 06.2004
  • Company Overview: General Motors CBU(Completely Built Unit) Project
  • Responsible for Finished Goods Yard management of 500 CBU (Completely Built Unit) Opel Vectra cars.
  • Supervised receiving, storage, distribution of cars in stockyard.
  • Maintain daily inventory count of all cars.
  • Ensured Proper loading & unloading of cars in trucks
  • Ensured proper documentation & invoicing of shipments for transportation
  • Ensured No Accidents.
  • Developed tracking system to better account for inbound and outbound inventory of cars.
  • Coordination with GM Marketing & Vehicle distribution team.
  • Coordination with GM‘s Transporters for freight movement.
  • Schedule freight operations between 3 regional stockyards.
  • General Motors CBU(Completely Built Unit) Project

EDP In Charge

Continental Motors
11.2001 - 12.2002
  • Company Overview: A Hyundai Dealership in Kurla, Mumbai
  • Daily backup of data from server.
  • Updating Antivirus and ERP software.
  • Generating Job cards.
  • Coordinating with Technicians.
  • Coordinating with Customers.
  • Serve as a single point of contact between customer and technician.
  • Data maintenance of Customer Complaints.
  • Data maintenance of Accidental cars.
  • Monthly analysis of customer complaints.
  • A Hyundai Dealership in Kurla, Mumbai

Education

Bachelor in Commerce -

Mumbai University
Mumbai, Maharashtra
01.2001 - 01.2002

Higher Diploma - Software Engineering

Aptech
Mumbai, Maharashtra
01.2001 - 01.2002

Skills

Leadership Skills

Timeline

Lead Head Office Commercial

Bajaj Electricals Limited
07.2011 - Current

Assistant Manager- Finance(Settlements)

STAR CJ Network India Pvt. Ltd
10.2010 - 06.2011

Assistant Manager- Branch Sales Support

Bajaj Electricals Limited
07.2008 - 10.2010

Logistics Administrator

Menlo Logistics
06.2006 - 06.2008

Logistics Coordinator

Menlo Logistics
09.2005 - 05.2006

Logistics Coordinator

Menlo Logistics
07.2004 - 08.2005

Logistics Assistant

Sundaram Motors
01.2003 - 06.2004

EDP In Charge

Continental Motors
11.2001 - 12.2002

Bachelor in Commerce -

Mumbai University
01.2001 - 01.2002

Higher Diploma - Software Engineering

Aptech
01.2001 - 01.2002

Languages

Tamil
English
Hindi
Marathi

Interests

Badminton

Training

06/01/07, Menlo Worldwide Logistics, Singapore, Lean 202 Management Course involving Lean Principles, 5s-Workplace Organization, Visual Management, Stability, JIT (Just in Time)

Key Skills Summary

  • Capable of handling multiple tasks on hand meeting deadlines.
  • Varied but accomplished background in commercial, operations, purchase, administration, and supply chain.
  • Excel in Business Commercials & operations management with an eye for detail.
  • Possess excellent analytical and communication skills.
  • Highly skilled in analysing complex data and financial modelling.
  • Skilled in reorganizing operations enabling cost saving.

Training

06/01/07, Menlo Worldwide Logistics, Singapore, Lean 202 Management Course involving Lean Principles, 5s-Workplace Organization, Visual Management, Stability, JIT (Just in Time)

Key Skills Overview

  • Excel in building teams that thrive with minimal supervision
  • Possess excellent Communication & Interpersonal skills
  • Capable of handling multiple tasks on hand meeting deadlines.
  • Varied but accomplished background in commercial, operations, purchase, administration, and supply chain.
  • Excel in Business Commercials & operations management with an eye for detail.
  • Skilled in reorganizing operations enabling cost saving.
Shankar IyerLead | Commercial | Consumer Products