SHANKAR M
Chennai
Summary
Dynamic Payroll Manager with a successful history at NTT DATA Information Processing Services Pvt Ltd, overseeing payroll operations for over 35,000 records. Proven expertise in SAP and leadership that drives team performance, resulting in enhanced operational efficiency and increased client satisfaction. Recognized for exceptional communication skills, contributing to significant advancements in payroll and HR management. Career goals include leveraging expertise to further streamline processes and improve service delivery.
Overview
13
13
years of professional experience
Work History
Team Lead
NTT DATA Information Processing Services Pvt Ltd
Chennai
06.2015 - Current
- Processed monthly payroll for more than 35,000 records in SAP.
- Ensured paysheet validation through thorough analysis of HR data.
- Managed end-to-end TDS processes involving accurate reconciliation and timely filing of statutory returns.
- Addressed outstanding demand notices for previous years for various TANs efficiently.
- Addressed employee queries related to year-end investment documentation efficiently.
- Facilitated year-end IT validation process by coordinating with auditors.
- Entered employee IT Exemption proofs into system.
- Processed more than 35,000 Form-16 documents each year in compliance with income tax regulations.
- Handled tax payments and filings on a monthly, quarterly, and annual basis.
- Prepared salary and loan reports on a monthly basis.
- Recorded regular monthly salary and payment transactions in SAP.
- Assisted processing team in validation of additional payments and importation into SAP.
- Resolved salary-related concerns to ensure compliance and satisfaction.
- Preparing expat employees' TDS-related reconciliation.
- Managed SAP quality testing tasks related to amendments, fixes, and new deployments.
- Streamlined procedures and client onboarding by maintaining, updating, and creating reports.
- Guided Payroll Processors on procedures, guidelines, and regulations for effective implementation.
- Collaborated directly with Director of Payroll to assess workload and performance of payroll processors.
- Provided assistance to clients via in-person, phone, and email communication.
- Building personal relationships with clients and assuring them that their business needs are being met.
- Identified opportunities for process improvements, implementing changes when required.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Monitored team performance against targets, taking corrective action where necessary.
- Set specific goals for projects to measure progress and evaluate end results.
- Audited company's legal documents to verify compliant policies and procedures.
Senior Process Executive
ADP India Pvt Ltd
Chennai
10.2011 - 06.2015
- Managed payroll operations for 5500 employees.
- Oversaw client relationships across multiple regions in India.
- Reviewed and validated payroll entries for a total of 2,500 records managed by 5 clients.
- Verified and uploaded monthly HR data into payroll system.
- Completed CTC reports with accuracy.
- Coordinated creation of Bank Advice for efficient salary processing.
- Preparing the full and final settlements for the employee based on the client input.
- Processed claims for employee reimbursements, including LTA, medical expenses, fuel and maintenance.
- Generated statutory compliance reports, including PF, ESI, PT, LWF, and TDS.
- Developed specific payroll and MIS reports according to client specifications.
- Facilitated coordination with client anchors to ensure timely receipt of salary particulars.
- Guaranteed statutory compliance adherence and timely completion of respective returns.
- Computing tax for all the employees, validating investment proofs, and handling perquisites.
- Preparation of Form 16 and filing e-TDS on a quarterly basis.
- Handling tax queries and other salary-related queries received from the employees.
- Conducted training sessions for new hires on payroll procedures.
- Teamwork: Help the team as needed to ensure providing the highest level of customer support.
- Continually learn tax laws and policies for client support.
Education
Bachelor of Arts - Accounting And Finance
Quaide Millthe Collage For Men
Medavakkam01.2011
12th -
St. Thomas Higher Secondary School
St. Thomas Mount01.2008
10th -
St. Thomas Higher Secondary School
St. Thomas Mount01.2006
Skills
- Advanced MS Office Skills
- Expertise in Payroll Systems
- Good communication skills
- Customer Query Management
- SAP Software Expertise
- Expertise in Navigator Tools
- Human resources management
- Operations management
- Employee evaluation
- Corporate social responsibility
- Schedule management
- Employee engagement
- Strategic planning
Personal Information
- Father's Name: S. Murthy
- Date of Birth: 06/16/91
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Team Lead
NTT DATA Information Processing Services Pvt Ltd
06.2015 - Current
Senior Process Executive
ADP India Pvt Ltd
10.2011 - 06.2015
Bachelor of Arts - Accounting And Finance
Quaide Millthe Collage For Men
12th -
St. Thomas Higher Secondary School
10th -
St. Thomas Higher Secondary School
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