Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shankaran S

Project Manager \Delivery Lead\Scrum Master
Chennai

Summary

Valued Assistant Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.

Overview

16
16
years of professional experience
7
7
years of post-secondary education
2
2
Certifications

Work History

Assistant Project Manager

HCL Technologies
chennai
08.2018 - Current
  • Partnered with project team members to identify and quickly address problems.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Generated weekly and monthly status reports for helpful progress tracking.
  • Updated customers and senior leaders on progress and roadblocks.
  • Led team meetings to assess project progress and plan appropriately to meet delivery targets.
  • Identified and resolved risks to minimize project disruption.
  • Mentored and guided staff to enhance performance and exceed customer expectations.
  • Planned, monitored and analyzed project costs to meet financial goals.
  • Negotiated contracts and agreements with vendors for constructive supplier relations.
  • Monitored and tracked project metrics and collected data to share with project members.
  • Documented project progress to fulfill project requirements and establish traceability.
  • Developed and maintained project documentation for reliable records.
  • Devised and implemented attainable schedules, timelines and milestones for on-track projects.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Facilitated workshops to collect project requirements and user feedback.
  • Developed and implemented project plans and budgets to ensure successful execution.

Assistant QA Manager

Infosys Technologies
chennai
01.2017 - 07.2018
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Determined quality department standards, practices, and procedures.
  • Established and tracked quality department goals and objectives.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Reported production malfunctions to managers and production supervisors.
  • Recorded, analyzed, and distributed statistical information.
  • Implemented new quality assurance and customer service standards.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Inspected products and worker progress throughout production.
  • Specified quality requirements of raw materials with suppliers.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Technical Lead

Infosys
chennai
08.2015 - 12.2016
  • Evaluated and adopted new technologies to address changing industry needs.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Teamed on development of technology roadmap spanning [Number] years.
  • Supervised architecture, design and implementation of company-wide platforms and applications.
  • Advised management, business and technical staff on solutions using specific domains or technology.
  • Defined parameters for API and data acquisitions.
  • Drove technical initiatives for large enterprise systems to align with long-term business strategies.
  • Led several DevOps teams engaged in software development for enterprise applications.
  • Assessed project milestones and team performance to keep staff on-task.
  • Organized system operating procedures to strengthen controls.
  • Improved systems with addition of new features and infrastructure.
  • Provided educational expertise and mentoring to junior team members.
  • Designed support structure needed to confirm scalable application rollouts.
  • Offered input on technical and platform-related strategic planning initiatives.
  • Enhanced interfaces to promote better functionality for users.
  • Automated monitoring and security measures to reduce required employee attention.

Functional Expert

IBM India Pvt LTD
Chennai
07.2011 - 05.2015
  • Reviewed test plans and validated BI reports according to organizational expectations.
  • Drafted maps, data dictionaries, user manuals and spec listings to provide foundational resources.
  • Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations, enhancements and custom reports.
  • Supported [Type] manager in fielding defects and production operations issues.
  • Met with clients to understand business requirements, perform gap analysis and translate technical requirements.
  • Examined source data to issue recommendations for change.
  • Reviewed and tested plans and criteria to meet functional and technical requirements.
  • Validated business intelligence reports within test environment to troubleshoot production issues.
  • Developed diagrams to describe and lay out logical operational steps.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Offered input for complex documents to support client-ready final versions.
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.

Software Egnineer

Wipro Technologies
Bangalore
11.2007 - 07.2011
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Partnered with development team on product development and application support plans.
  • Analyzed proposed technical solutions based on customer requirements.

Education

Bachelor of Science - Electronics & Instrumentation

Anna Unniversity
Chennai
04.2003 - 11.2007

MBA - General Management

Anna University
Chennai
04.2009 - 04.2011

Skills

Project Resource Assessment

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Certification

ITIL Foundation Level

Timeline

PMI - PMP

04-2023

ITIL Foundation Level

07-2021

Assistant Project Manager

HCL Technologies
08.2018 - Current

Assistant QA Manager

Infosys Technologies
01.2017 - 07.2018

Technical Lead

Infosys
08.2015 - 12.2016

Functional Expert

IBM India Pvt LTD
07.2011 - 05.2015

MBA - General Management

Anna University
04.2009 - 04.2011

Software Egnineer

Wipro Technologies
11.2007 - 07.2011

Bachelor of Science - Electronics & Instrumentation

Anna Unniversity
04.2003 - 11.2007

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Shankaran SProject Manager \Delivery Lead\Scrum Master