SHANKARA NARAYANAN A
Bangalore
Summary
- Achievement-oriented professional with extensive experience in banking and finance, specializing in the development of innovative digital banking solutions for diverse customer segments.
- Currently a Business Analyst at FIS, leading the creation of internet banking solutions and managing product backlogs and sprint plans.
- Proven track record in delivering 12 agile products, enhancing customer satisfaction and product adoption through effective cross-functional team management.
- Strong background in quality assurance and Agile-Scrum methodologies, ensuring compliance with application security standards and optimizing product lifecycle activities.
- Defined the scope of testing and produced/managed test planning documents for all releases; estimated effort for each release, and procured the number of resources required.
- Problem-solving and analytical skills, coupled with decision-making skills, enable effective solutions that lead to high customer satisfaction and low operational costs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Owner
Fidelity Information Services India Pvt Ltd (FIS Global)
08.2021 - Current
- Collaborated with banking clients on digital applications, including retail and corporate internet banking.
- Served as Scrum Master for three projects, ensuring effective team coordination.
- Prepared Business Requirement Documents, Functional Specification Documents, architectural diagrams, and cost estimations based on client requirements.
- Conducted walkthroughs of new requirements for offshore teams to facilitate understanding.
- Managed project delivery tailored to meet the needs of bank customers.
- Clarified functional requirements with development teams to resolve any uncertainties during development.
- Reviewed test cases post-design by QA team to ensure alignment with functional requirements.
- Coordinated application releases with development team during each sprint cycle.
Senior Consultant
Oracle Financial Service Software Limited (OFSS)
01.2021 - 07.2021
- Collaborated with management teams to devise a product roadmap encompassing multiple solutions across various regions, aligning with customer demands.
- Facilitated discussions between development team and stakeholders during FS walkthroughs.
- Conducted SIT and functional testing for banking modules including CASA, DEPOSIT, LENDING, CIF CREATION, Overdraft, and Transactions in FCUBS.
- Executed interface module testing using SOAP UI to ensure integration reliability.
- Logged defects in Jira and monitored resolution progress to maintain quality standards.
- Reported test results to stakeholders for informed decision-making.
- Developed user manuals outlining functionality for enhanced end-user comprehension.
- Created automation execution scenarios and guided automation team for improved functional understanding.
Senior Associate Delivery (IT DEPARTMENT)
Ujjivan Small Finance Bank
09.2019 - 01.2021
- Created comprehensive BRD documentation by gathering requirements from the business team.
- Secured approval for FSD after preparing it based on new requirements.
- Delivered walkthroughs to internal development team for implementing new requirements and change requests.
- Identified issues, analyzed root causes, and proposed effective solutions during development.
- Raised defects during sanity testing and prioritized fixes in coordination with the development team.
- Demonstrated functional expertise in both retail and corporate banking modules, including CASA, deposits, loans, and LOS applications.
- Conducted UAT and functional testing across multiple banking applications and modules.
- Engaged with payment systems like NEFT, RTGS, IMPS, UPI transfers, and ACH.
Test Engineer
Larsen & Toubro Infotech Limited
09.2017 - 05.2019
- Clarified software requirements by addressing ambiguities and seeking necessary clarifications.
- Acquired in-depth knowledge of the software under test and related applications.
- Interpreted master test plan and project plan to ensure alignment with testing objectives.
- Developed comprehensive test plans and generated test cases based on specified requirements.
- Procured or created essential test data for effective testing procedures.
- Executed assigned tests, both manual and automated, on software releases.
- Documented defects in a defect database and communicated findings to stakeholders.
- Provided feedback to enhance testing processes and logged time in project management tools.
Finacle 10x Application Testing
Onward eServices Ltd
09.2015 - 05.2017
- Implemented Finacle Core Banking Solution for domestic and international branches.
- Gained functional expertise in retail banking modules, including KYC, savings, loans (Retail & Corporate), and trade finance.
- Conducted UAT and functional testing across all banking and loan modules.
- Executed test cases using both Automation (QTP) and manual methods.
- Reported bugs and tracked tickets to ensure timely resolution.
- Resolved go-live issues through backend database queries and SQL.
- Collaborated with clients at onsite locations in India, enhancing communication.
- Received client and management accolades for contributions to support projects.
Trainee & Developer & Testing
Mirror Technologies
06.2013 - 09.2015
- To Train the computer courses to participant.
- Basic of computer courses and .NET, SQL etc.
- Development of Web Sites for various companies and Testing.
- Strong in PHP Tools and Database Management.
Education
B.Tech - Information Technology
Sri Shakthi Institute of Engineering and Technology
CoimbatoreDiploma - Computer Engineering
Subramanian Polytechnic College
Rayavaram, PudukkottaiSSLC -
Shir Venkateshwara Matriculation Hr.Sec.School
PudukkottaiSkills
- Finacle 10x and Flexcube
- CRMNext
- Business requirement documentation
- HPQC and JIRA
- SQL proficiency
- Core banking solutions
- Stakeholder engagement
- Agile methodologies
- Predictive modeling, NLP, fraud detection, chatbots, recommendation systems
- SQL, Python (learning), Excel, JIRA, and HPQC
- Project management
- Vendor management
Hobbies and Interests
- Listening Music
- Driving
- Traveling
Languages
- Tamil
- English
- Kannada
Certification
- ISTQB
- CSM (Certified Scrum Master)
Languages
Tamil
First Language
English
Proficient (C2)
C2
Kannada
Intermediate (B1)
B1
Timeline
Product Owner
Fidelity Information Services India Pvt Ltd (FIS Global)
08.2021 - Current
Senior Consultant
Oracle Financial Service Software Limited (OFSS)
01.2021 - 07.2021
Senior Associate Delivery (IT DEPARTMENT)
Ujjivan Small Finance Bank
09.2019 - 01.2021
Test Engineer
Larsen & Toubro Infotech Limited
09.2017 - 05.2019
Finacle 10x Application Testing
Onward eServices Ltd
09.2015 - 05.2017
Trainee & Developer & Testing
Mirror Technologies
06.2013 - 09.2015
B.Tech - Information Technology
Sri Shakthi Institute of Engineering and Technology
Diploma - Computer Engineering
Subramanian Polytechnic College
SSLC -
Shir Venkateshwara Matriculation Hr.Sec.School