Shankaranathan K

Dynamic AR Caller with proven expertise at Omega Healthcare in enhancing resource management and conflict resolution. Adept at processing payments accurately and improving billing accuracy, leveraging strong communication and attention to detail. Recognized for fostering positive relationships with stakeholders while achieving high conversion rates in a fast-paced environment.

• SRM University- NCR
• MRK College of Engineering, Chidambaram
• KSR Engineering College, Thiruchengkodu
• Krishna Engineering College, Coimbatore
• Velammal Engineering College, Chennai
• SRM Valliammai Engineering College, Chennai
• SRM Easwari Engineering College, Chennai

• English
• Tamil

Fitness - Boxer

• Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
• Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
• Provide accurate product/service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of Benefits received etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

• Father's Name: Kannan.N
• Date of Birth: 03/15/00
• Gender: Male
• Nationality: Indian
• Marital Status: Single