Shankarnarayan Bhattacharjee
Business Development Executive
Mumbai,MH
Summary
Experienced Business Development Executive with over 4 years of experience in SaaS based product. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
Languages
1
1
Certification
9
9
years of post-secondary education
4
4
years of professional experience
Work History
Business Development Executive
IFANOW
Mumbai, Maharashtra
11.2017 - Current
- Conducted cold- calls to prospect external lead sources and advance sales process.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Identified and pursued valuable business opportunities.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Worked with existing customers to increase purchases of products and services.
- Represented company and promoted products at conferences and trade association meetings.
- Kept meticulous client notes in Zoho customer relationship management application.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Devised effective marketing, sales and other promotional initiatives.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Collected data and performed customer needs analysis.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Helped incorporate product changes into marketing message to drive customer engagement and firm profits.
- Consulted with product development teams to enhance products based on customer data.
Business Development Consultant
ARK Technosolutions
Mumbai, Maharashtra
11.2015 - 10.2016
- Negotiated contracts and closed sales with new and existing clients.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Conducted cold- calls to prospect external lead sources and advance sales process.
- Evaluated current service needs and product satisfaction levels with established customers.
- Participated in industry organization and trade shows to gather competitive and industry intelligence.
- Investigated and addressed business development challenges to proactively mitigate problems.
Education
Bachelor of Engineering - Electronics & Telecommunication Engineering
Thakur College Of Engineering & Technology
Mumbai 06.2008 - 04.2015
Higher Secondary Certificate - Science
Thakur College Of Science & Commerce
Mumbai 06.2006 - 05.2008
Skills
Account management
Verbal and written communication
Prospect targeting
Relationship building and rapport
Cold Calling
B To B Sales
Solution Selling
Sales Presentations
Strategic Account Development
Accomplishments
- Won "Employee of the Month" for highest sales.
Quote
Stay Hungry Stay Foolish
Steve Jobs
Certification
Agile Business Analyst & Scrum Certification
Timeline
Agile Business Analyst & Scrum Certification
08-2020
Business Development Executive
IFANOW
11.2017 - Current
Business Development Consultant
ARK Technosolutions
11.2015 - 10.2016
Bachelor of Engineering - Electronics & Telecommunication Engineering
Thakur College Of Engineering & Technology
06.2008 - 04.2015
Higher Secondary Certificate - Science
Thakur College Of Science & Commerce
06.2006 - 05.2008