Shankarnarayanan Subramanian

In The Current Position

• Reviewed and edited all training materials for accuracy and company policy compliance.
• Coordinated technical training and personal development classes for staff members.
• Led daily, weekly and monthly coaching, counseling and feedback sessions.
• Communicated all learning and performance objectives, schedules and training assessments to upper management.
• Trained new hires to perform cross-training exercises with experienced workers.
• Analyzed effectiveness of training programs at all levels and recommended updates.
• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Delivered new employee onboarding and training sessions.
• Managed new employee orientation training process for more than 30 employees each year.
• Selected and assigned instructors to conduct specific training programs.
• Created in-depth training manual for all employees.
• Developed departmental systems and procedures to better align workflow processes.
• Directed field training to enhance participants' skills.
• Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
• Delivered wide variety of courses focused on Soft skills, Sales related and Behavioral topics to enhance communication, team cohesion and group performance.
• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Training new hire batches on Process and Product of ekincare health benefit services
• Conducting Induction, New hire, Leadership & mentorship training programs
• Performing TNA for all entities on regular basis
• Creating training content depending on requirement to upskill employees
• Conducting refresher training sessions for all employees including team managers
• Recruited and hired top performers to add talent and value to department.

• Managing team of trainers.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Communicated all learning and performance objectives, schedules and training assessments to upper management.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Led daily, weekly and monthly coaching, counseling and feedback sessions.
• Analyzed effectiveness of training programs at all levels and recommended updates.
• Implemented new learning strategies depending upon employees' skill levels.
• Delivered new employee onboarding and training sessions.
• Conducted training courses and prepared videos for long-term use.
• Developed surveys to identify training needs based on projected production processes and changes.
• Managed all exempt employee coaching, training and performance improvement actions.

• For Google Ad words process on contract.
• Managed recruitment, training and development for highly effective sales team.
• Assessed training program effectiveness on regular basis and improved upon deficient areas.
• Designed and implemented sales training program and documentation.
• Developed and led group training courses to align with corporate sales and service goals.
• Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
• Trained and mentored 50 new personnel hired to fulfill various roles.
• Created curricula, instructions, documents and written tests for various types of training courses.
• Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.

• Collaborated with team members to achieve target results.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Worked with customers to understand needs and provide excellent service.
• Resolved problems, improved operations and provided exceptional service.
• Used coordination and planning skills to achieve results according to schedule.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Cross-trained existing employees to maximize team agility and performance.
• Recruited and hired top performers to add talent and value to department.
• Prepared annual budgets with controls to prevent overages.
• Monitored expenditures to mitigate risk of overages.
• Assessed and analyzed sales team performance to determine areas of weakness and areas of strength.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Delivered new employee onboarding and training sessions.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Directed training programs and development paths for managers and supervisors.

• On contract for 1 years with Resource Square Solution
• Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
• Scheduled and taught in class and online courses to increase learning opportunities.
• Developed effective training plans based on department needs and objectives.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
• Prepared and presented supplementary learning material to support structured lessons.
• Monitored participant workflow and behaviors throughout training process.
• Tracked attendance and evaluated progress for assigned trainees.
• Supported productivity increase and business growth through new hire training and mentoring.
• Implemented diverse instructional methods, optimizing trainee engagement.
• Implemented new training courses after assessing corporate data and identifying employee weaknesses.
• Contributed to reductions in employee turnover by revamping training programs.