Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Languages
Timeline
Generic
Shankha Chaudhuri

Shankha Chaudhuri

Kolkata

Summary

I'm an accomplished professional with over 13 years of extensive experience in Sourcing, Strategy, Quality, and Supply Chain Management. My career has focused on driving operational excellence across Logistics and Power/Heavy Engineering Industries. My strengths lie in effective stakeholder management, data-driven decision making, and leading cross-functional teams to achieve business objectives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Manager - Office of the CEO

Delhivery Limited
Kolkata
01.2024 - Current
  • Played a key role in setting up multiple fulfilment centres, refined the warehouse QC & inventory management processes and reduced order fulfilment times.
  • Streamlined the day-to-day operations of multiple fulfilment centres catering to bulk liquidation activities.
  • Onboarded and developed several business partners, enhancing liquidation capabilities for surplus inventory & scrap.
  • Steered the standardization of liquidation process of surplus inventory & scrap across multiple sales channels & helped in generating a consistent revenue of Rs 1.5 cr./ month through effective sales strategies.
  • Acted as the Key Account Manager for multiple business partners and ensured that they complied with company policies and standards, while maintaining a strong working relationship with them.
  • Diligently analysed the P&L for multiple client accounts to identify the EBITDA drivers and implemented targeted corrective actions to enhance profitability

Senior Manager - Central Ops. Audit & Compliance

Delhivery Limited
Kolkata
05.2023 - 12.2023
  • Rigorously executed operational audits across +35 Delhivery B2B first mile & last-mile warehouses in India, evaluating the efficiency of processes, compliance with SOPs, associated risks and identify opportunities for improvement.
  • Continuously monitored and followed up with relevant stakeholders to ensure the effective implementation of action plans to mitigate non-conformities.
  • Provided recommendations to strengthen internal controls, e.g., implementation of Gemba checklist, outbound vehicle checklist, etc.
  • Formulated and deployed standardized audit procedures and checklists. Helped the team develop an audit dashboard to provide a holistic view of audit findings, performance trends, audit progress, and the status of corrective actions.
  • Actively mentored and supported Audit Managers to ensure the effectiveness of audits.

Lead Sourcing Specialist - Supplier Quality

G.E. Power India Limited
Noida
11.2015 - 04.2023
  • Led and executed all aspects of the supplier quality process, from evaluation and onboarding of suppliers to continuous improvement.
  • Supported Procurement & Logistics in driving the localization of various commodities by developing +10 key suppliers.
  • Developed and implemented quality assurance plans, checklists to ensure the quality of bought out and sub-contracted items.
  • Actively mentored and supported Supplier Quality Engineers to enhance the effectiveness of Supplier Quality activities.
  • Liaised with multiple Third-Party Inspection Agencies to ensure timely inspections of purchased and subcontracted items to achieve project cash-in targets.
  • Won GE Impact Award eight times from 2018 to 2022 for exceptional performance across areas including stakeholder management, supplier quality, overseas team support, achievement of project deliverables and cash-in targets.

Quality Management Specialist

G.E. Power India Limited
Noida
07.2011 - 10.2015
  • Managed internal audit programs and executed follow-up assessments to ensure effective implementation of corrective actions.
  • Core member of the team responsible for reduction in COPQ (Cost of Poor Quality) to less than 1% of total yearly revenue of +Rs 200 cr. for Steam Boilers-Coal Mills Business.
  • Successfully completed an improvement project on 4 underperforming suppliers and improved their First Pass Yield (FPY) from 85% to >95%.
  • Received Recognition Award in 2013 for conducting timely inspections and expediting the delivery of bought out items.

Education

Post Graduate Diploma - Business Administration And Management

Institute of Management Technology
Ghaziabad
04-2022

Bachelor of Technology - Mechanical Engineering

West Bengal University of Technology
05-2011

Skills

  • Process Improvement & Lean Management
  • Operational Excellence
  • Data Analytics
  • Six Sigma
  • Statistical Methods
  • Supply Chain Management
  • Supplier Onboarding & Development
  • Strategic Sourcing
  • ISO 9001
  • Quality Management
  • Inventory
  • P&L Management
  • Strategic Operations
  • Risk Management
  • Operational Process Audits
  • MS Office
  • Power BI
  • SAP MM Module

Certification

  • Six Sigma Black Belt & Minitab
  • ISO 9001:2015 Lead Auditor
  • Global Supply Chain Management Certification from Indian Institute of Foreign Trade (IIFT)
  • ASNT Level II in Non-Destructive Testing (RT, UT, MPT, LPT)

Languages

  • English, Fluent
  • Hindi, Fluent
  • Bengali, Native

Languages

English
Proficient
C2
Hindi
Proficient
C2
Bengali
Proficient
C2

Timeline

Senior Manager - Office of the CEO

Delhivery Limited
01.2024 - Current

Senior Manager - Central Ops. Audit & Compliance

Delhivery Limited
05.2023 - 12.2023

Lead Sourcing Specialist - Supplier Quality

G.E. Power India Limited
11.2015 - 04.2023

Quality Management Specialist

G.E. Power India Limited
07.2011 - 10.2015

Post Graduate Diploma - Business Administration And Management

Institute of Management Technology

Bachelor of Technology - Mechanical Engineering

West Bengal University of Technology
Shankha Chaudhuri