Outcome based Project Manager with 20 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Project Manager
Inspirisys
Chennai
04.2021 - Current
Met project deadlines without sacrificing build quality or workplace safety.
Updated operational methods and oversaw accounting procedures for improved efficiency.
Developed and initiated projects, managed costs and monitored performance.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Developed project management roadmap to define project objectives, timelines and milestones.
Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Managed 9 (Nine) project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
Developed project plans identifying key issues, approaches and performance metrics.
Led and managed staff of 60 team members engaged in administering complex IT Software Development and Support.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Modified and directed project plans to meet organizational needs.
Led project teams through design, construction and launch process.
Professional 1 Application Delivery
EIT Services India Private Limited (formerly known as Hewlett-Packard Globalsoft Private Limited),
KOLKATA
06.2010 - 04.2021
Created plans and communicated deadlines to complete projects on time.
Adhered to social distancing protocols and wore mask or face shield.
Identified issues, analyzed information and provided solutions to problems.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Used coordination and planning skills to achieve results according to schedule.
Resolved problems, improved operations and provided exceptional service.
Carried out day-to-day duties accurately and efficiently.
Worked flexible hours across night, weekend and holiday shifts.
Exceeded goals through effective task prioritization and great work ethic.
Worked with customers to understand needs and provide excellent service.
Sr. Executive Help Desk Support
Nelito System Ltd
KOLKATA
01.2009 - 05.2010
Used Microsoft Word and other software tools to create documents and other communications.
Worked flexible hours across night, weekend and holiday shifts.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Used coordination and planning skills to achieve results according to schedule.
Collaborated with team members to achieve target results.
Maintained energy and enthusiasm in fast-paced environment.
Resolved problems, improved operations and provided exceptional service.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Developed team communications and information for meetings.
Carried out day-to-day duties accurately and efficiently.
Associate Consultant, Project Implementation
Nelito Systems Ltd
KOLKATA
11.2006 - 12.2008
Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Supported business continuity and disaster recovery.
Helped team of 10 (Ten) lead consultants optimize efficiency of current systems by conducting training sessions.
Created implementation methodologies to control project costs and meet deadlines.
Faculty for Financial and Banking Training
Webel Informatics Ltd
Bankura
07.2006 - 11.2006
Managed training and professional growth of Bank employees.
Participated in team-building activities to enhance working relationships.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Worked with customers to understand needs and provide excellent service.
Software Support Person
Bankura District Central Co operative Bank Ltd.
Bankura
06.2004 - 06.2006
Collaborated with team members to achieve target results.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Led projects and analyzed data to identify opportunities for improvement.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Increased customer satisfaction by resolving issues.
Used Microsoft Word and other software tools to create documents and other communications.
Developed team communications and information for meetings.
Resolved problems, improved operations and provided exceptional service.
Prepared variety of different written communications, reports and documents.
Faculty Instructor
SSI Education
Bankura
03.2003 - 05.2004
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Education
Certification Programme - Technology - Python For Machine Lerning
Indian Institute of Technology
Roorkee
01.2020 - 01.2020
Business Intelligence Analyst - Business Intelligence
UDEME
Online
02.2020 - 02.2020
Certificate On Mango DB - Mango DB
GUVI
Online
03.2020 - 03.2020
Certificate - Finacle Technical Training
Infosys
Banglore, India
01.2016 - 02.2016
MBA - Project Management
C M J University
Meghalaya
05.2011 - 04.2012
Certificate On Unix, C And C++ - Unix, C And C++
SSI Education
Bankura, West Bengal, India
03.2002 - 03.2002
Diploma in Web Program And Database - Java, Java Scripts, Oracle 9i And Web Designing
ISCT (A Division of Xansa (India) Ltd.)
Bankura, West Bengal, India
09.2000 - 08.2001
Bachelor of Commerce - Financial And Management Accounting, Auditing
University of Burdwan
Bankura, West Bengal, India
08.1994 - 08.1997
Skills
Project planning and development
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Timeline
Project Manager
Inspirisys
04.2021 - Current
Certificate On Mango DB - Mango DB
GUVI
03.2020 - 03.2020
Business Intelligence Analyst - Business Intelligence
UDEME
02.2020 - 02.2020
Certification Programme - Technology - Python For Machine Lerning
Indian Institute of Technology
01.2020 - 01.2020
Certificate - Finacle Technical Training
Infosys
01.2016 - 02.2016
MBA - Project Management
C M J University
05.2011 - 04.2012
Professional 1 Application Delivery
EIT Services India Private Limited (formerly known as Hewlett-Packard Globalsoft Private Limited),
06.2010 - 04.2021
Sr. Executive Help Desk Support
Nelito System Ltd
01.2009 - 05.2010
Associate Consultant, Project Implementation
Nelito Systems Ltd
11.2006 - 12.2008
Faculty for Financial and Banking Training
Webel Informatics Ltd
07.2006 - 11.2006
Software Support Person
Bankura District Central Co operative Bank Ltd.
06.2004 - 06.2006
Faculty Instructor
SSI Education
03.2003 - 05.2004
Certificate On Unix, C And C++ - Unix, C And C++
SSI Education
03.2002 - 03.2002
Diploma in Web Program And Database - Java, Java Scripts, Oracle 9i And Web Designing
ISCT (A Division of Xansa (India) Ltd.)
09.2000 - 08.2001
Bachelor of Commerce - Financial And Management Accounting, Auditing