SHANMUGAM MURUGESAN

· Performing freighter weight and balance activities for ports in the European Union (EU) and South Asia, Middle East and Africa (SAMEA) regions, in my role as the Cargo Load Controller (CLC) at Chennai International Airport (MAA)

· Determined quantity and orientation of payload and computed aircraft's centre of gravity

· Drafted loading instructions for arrival and departures

· Calculated and transmitted estimated zero fuel weight (EZFW) figures to dispatch

· Accountable for load planning for freighter aircraft, ensuring compliance with limitations by considering optimal trim, deferred defects (ADD), and cargo restraining systems

· Maintained operational efficiency by applying optimum fuel lift and trim

· Maximized use of space with proper distribution of payload

· Reduced turnaround time with streamlined communication between ground handling staff, flight crew, and dispatchers

· Enhanced load control operations by implementing efficient weight distribution and balance techniques

· Optimized aircraft capacity utilization for increased revenue generation by strategic planning of payload placement

· Provided valuable input during the development of new policies and procedures related to load control operations, contributing to overall organizational growth and success

· Responsible for promptly raising a Ground Safety Report (GSR) in the event of any safety incident occurring on the aircraft

· Documented cargo movements and maintained updated files with real-time information.

· Maintained open lines of communication with pilots regarding any changes affecting aircraft loading and weight distribution during flight

· Conducted regular training sessions for team members on updated industry regulations, safety standards, and best practices in load control management

· Maintained operational compliance with aviation safety regulations and good practices.

· Verified aircraft operated within predetermined operational limits relating to weight and balance

· Performed regular audits on load control processes to identify areas requiring attention or improvement measures

· Responsible for executing Freighter Ramp activities (RCO) while ensuring safety is not compromised and On-Time Performance (OTP) targets are achieved

· responsible for promptly raising a Ground Safety Report (GSR) in the event of any safety incident occurring on the aircraft

· Utilized optimum practices for safe, timely loading and unloading of aircraft

· Trained new employees in areas such as safety procedures or equipment operation.

· working as a Senior Customer Service Agent (CSA) in the Department of Airport Operations at Chennai Airport, where my responsibilities included serving as both a Load Controller and Ramp Coordinator

· Drafted loading instructions for arrival and departures

· Calculated and transmitted estimated zero fuel weight (EZFW) figures to dispatch

· Maximized use of space with proper distribution of payload in available bays.

· Reduced turnaround time with streamlined communication between ground handling staff, flight crew, and dispatchers.

· Enhanced load control operations by implementing efficient weight distribution and balance techniques.

· Determined quantity and orientation of payload and computed aircraft's centre of gravity.

· Optimized space usage when loading cargo and baggage into aircraft compartments.

· Optimized aircraft capacity utilization for increased revenue generation by strategic planning of cargo and baggage placement.

· Maintained compliance with airport and airline policies and payload restrictions to protect passengers, crew, cargo and aircraft.

· Analyzed historical data on passenger loads and baggage weights for better forecasting of future requirements.

· Maintained operational compliance with aviation safety regulations and good practices.

· Verified aircraft operated within predetermined operational limits relating to weight and balance.

· Utilized optimum practices for safe, timely loading and unloading of aircraft.

· Maintained operational efficiency by applying optimum fuel lift and trim.

· ensure the serviceability of ground equipment is checked before attaching it to the aircraft

• Worked at Department of Airport Operations & Customer Services at Chennai Airport as CSA (Trainee)
• Experience in check-in counter operations, mishandled baggage handling (MHB), boarding gate operations, and tallying manual ticket vouchers.