Shanmugasundaram Chendurkani
Tuticorin
Summary
Results-oriented professional with strengths in customer engagement and service improvement. Proven ability to conduct market analysis and drive impactful projects that enhance service delivery.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Marketing Intern
ALPHA DIAGNOSTICS CENTRE
Tuticorin
01.2025 - 12.2025
- Assisted in creating marketing materials for health services and diagnostics.
- Engaged with patients to gather insights for improving service delivery.
- Helped design promotional flyers and brochures for services offered.
Pharmacy Manager
Airport pharmacy
Busaiteen
05.2013 - 08.2024
- Oversaw medication dispensing and ensured regulatory compliance in all processes.
- Resolved patient inquiries and concerns promptly to ensure satisfaction and safety.
- Trained and mentored new pharmacy staff in operational procedures.
Dispensing Pharmacist
National pharmacy
sanad
05.2009 - 05.2012
- Dispensed medications accurately to patients at National pharmacy.
- Educated customers on proper medication usage and side effects.
- Maintained compliance with regulatory standards and pharmacy policies.
Area Sales Manager
Ordain health care pvt ltd
Madurai
07.2006 - 02.2009
- Developed strategic sales plans to expand market presence and drive revenue growth.
- Led a team of sales representatives to achieve monthly sales targets consistently.
- Trained and mentored new sales staff on product knowledge and sales techniques.
Professional Sales Representative
Intas pharmaceuticals
chennai
03.2003 - 06.2006
- Developed relationships with healthcare professionals to promote pharmaceutical products.
- Provided detailed product information to address customer inquiries and concerns.
- Coordinated with distributors to ensure timely delivery of pharmaceutical products to clients.
Education
MBA - PERSONNEL MANAGEMENT
UNIVERSITY OF MADRAS
CHENNAI12-2007
B.PHARM - Pharmacy
THE TAMIL NADU DR.M.G.R MEDICAL UNIVERSITY
CHENNAI01-2002
Skills
- Customer engagement
- Service improvement
- Training and mentoring
- Market analysis
- Data interpretation
- Sales strategies
Languages
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Malayalam
Beginner
A1
Tamil
Native
Native
References
References available upon request.
Accomplishments
No. 1 sales in product sale, Ordain Health Care-Madurai
Certification
Pharmacist license (NHRA-Bahrain )
Timeline
Marketing Intern
ALPHA DIAGNOSTICS CENTRE
01.2025 - 12.2025
Pharmacy Manager
Airport pharmacy
05.2013 - 08.2024
Dispensing Pharmacist
National pharmacy
05.2009 - 05.2012
Area Sales Manager
Ordain health care pvt ltd
07.2006 - 02.2009
Professional Sales Representative
Intas pharmaceuticals
03.2003 - 06.2006
MBA - PERSONNEL MANAGEMENT
UNIVERSITY OF MADRAS
B.PHARM - Pharmacy
THE TAMIL NADU DR.M.G.R MEDICAL UNIVERSITY