SHANMUGA VADIVU
CHENNAI
Summary
Dynamic professional with a proven track record at A.ARUNACHALAM AND COMPANY, excelling in office management and customer service. Skilled in Microsoft Excel and inventory management, I effectively resolved customer issues, enhancing retention and supporting sales growth. My proactive approach and strong communication skills drive successful outcomes in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
A.ARUNACHALAM AND COMPANY
CHENNAI
08.2022 - 01.2024
- Responded to customer issues to provide immediate resolution and improve retention.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Compiled data from various sources into organized reports for review by management team.
- Ensured efficient operation of office equipment such as printers, copiers.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Attended weekly team meetings to review performance goals and objectives.
- Answered incoming telephone calls to provide store, products and services information.
Business Development Manager
EECUETECH PRIVATE LIMITED
CHENNAI
10.2020 - 07.2022
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Established new customer accounts using negotiation and sales closing abilities.
- Identified potential clients, built relationships.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Managed database systems containing customer contact information.
Education
BACHOLERS OF COMMMERCE - Commerce
MEENAKCHI COLLEGE FOR WOMEN
KODAMBAKKAM05-2020
Skills
- Office management
- Inventory management
- Microsoft Excel
- Call handling
- Invoice processing
- Customer service
Languages
Tamil & English
First Language
Certification
- I have attended the training program for 120 hours in CRM-RETAIL conducted by Global Talent Track and Atos Syntel.
Affiliations
- GARDENING
- COOKING
Timeline
Administrative Assistant
A.ARUNACHALAM AND COMPANY
08.2022 - 01.2024
Business Development Manager
EECUETECH PRIVATE LIMITED
10.2020 - 07.2022
BACHOLERS OF COMMMERCE - Commerce
MEENAKCHI COLLEGE FOR WOMEN
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