Shannon Schulz

Head Baker/ Team Lead

Jay C Food Mart

Sellersburg

07.2021 - 08.2024

Assisted customers with product selection and inquiries.
Prepared baked goods according to established recipes and standards.
Maintained cleanliness and organization of the bakery display area.
Operated bakery equipment safely and effectively for production needs.
Monitored inventory levels and restocked supplies as needed.
Collaborated with team members to ensure efficient workflow during peak hours.
Provided exceptional customer service to enhance shopping experience.
Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
Checked expiration dates on all food items to ensure freshness of products being sold.
Provided excellent customer service to foster satisfaction and loyalty.
Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Used bread slicers and other bakery equipment to handle high-volume operations needs.
Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
Labeled bakery items by inputting data into digital weighing machine.
Assisted with special orders for large events such as weddings or birthdays by preparing custom decorations or flavors.
Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
Listened to guests to understand needs and help each person select optimal products and services.
Assisted bakery manager with coordinating product ordering, receiving, and stocking.
Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
Received incoming shipments of ingredients and supplies for baking operations.
Stayed on top of changes in bakery menu to provide customers with optimal service.
Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
Performed routine maintenance tasks such as cleaning ovens or changing oil in fryers.
Greeted customers, answered questions and provided product knowledge.
Assisted in creating promotional displays for seasonal and special bakery products.
Maintained a clean and organized bakery area, complying with health and safety regulations.
Tracked sales and reported discrepancies to the supervisor.
Monitored oven temperatures and baking times for optimal product outcomes.
Took custom cake and bakery orders, ensuring all details were accurately recorded.
Ensured freshness and quality of bakery goods by performing regular quality checks.
Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
Managed customer complaints and resolved issues in a timely and professional manner.
Assisted with baking and decorating tasks as required.
Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
Offered product recommendations and provided information on bakery items to customers.
Answered store and merchandise questions and led customers to wanted items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Placed special orders or called other stores to find desired items.
Recommended, selected and located merchandise based on customer desires.
Maintained knowledge of sales and promotions, return policies and security practices.