Shannon Stearns
Cumberland
Summary
With a long history in the hospitality and customer service industry I have a proven track record for excellent customer service as well as communication skills. Whether being a server, to a manager or a mother, I am a great multi-tasker and love the challenge.
Overview
13
13
years of professional experience
Work History
Personal Assistant
Compton Family
Greenfield, IN
10.2020 - Current
- Ran errands and picked up goods to meet staff needs.
- Responded promptly to calls and emails.
- Managed high priority and confidential information.
- Assess and maintain inventory
- Scheduled and maintained appointments.
Real Estate Agent
Reed Realtors
Indianapolis, IN
02.2018 - 02.2020
- Facilitated property showings and open houses, enhancing client engagement and satisfaction.
- Developed comprehensive market analyses to inform pricing strategies and client decisions.
- Negotiated contracts and transactions, ensuring favorable terms for clients.
- Cultivated strong relationships with clients through consistent communication and exceptional customer service.
Owner/Manager
The Tie Dye Grill
Indianapolis, IN
12.2013 - 07.2018
- Managed the daily operations related to customer service, inventory management, and marketing.
- Maintained a high standard of customer service through quality assurance checks.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Developed strong relationships with vendors to secure favorable pricing agreements.
- Developed and nurtured relationships with the customers as well as the community.
Education
Elementary Education
IUPUI
IndianapolisSkills
- Event Planning
- Expense Management
- Outstanding customer service mindset
- Excellent team player
- Strong communication skills
- Multitasking and organization
Timeline
Personal Assistant
Compton Family
10.2020 - Current
Real Estate Agent
Reed Realtors
02.2018 - 02.2020
Owner/Manager
The Tie Dye Grill
12.2013 - 07.2018
Elementary Education
IUPUI