SHANNON WEST
Patoka,IN
Summary
Experienced office manager and administrative professional with experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
Breakfast Attendant
Hampton Inn By Hilton
11.2023 - Current
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
- Ensured cleanliness of dining area, maintaining welcoming environment for guests.
- Prepared various breakfast dishes, resulting in diverse and satisfying menu to cater to guest preferences.
- Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.
Office Manager
Performance Contractors Inc.
04.2022 - 07.2023
- Maintained payroll information by accurately collecting, calculating, and entering data
- Verified hours worked, attendance, and pay adjustments and posted information into designated records
- Kept payroll information confidential, protecting operations and maintaining employee confidence
- Processed paperwork for new employees and entered data into payroll system
- Worked with the safety team to coordinate special programs such as donation drives involving payroll deductions
- Processed billing for client approval
- Submitted billing to corporate office for processing
- Created and processed subcontractors purchase agreements
- Created and processed purchase orders and compared against invoices for accuracy
- Worked with the superintendent and safety offices regarding worker's comp or FMLA leaves of absence.
Payroll Clerk V
Zachry Industrial Inc.
03.2011 - 07.2020
- Maintained payroll information by accurately collecting, calculating, and entering data
- Verified hours worked, attendance, and pay adjustments and posted information into designated records
- Kept payroll information confidential, protecting operations and maintaining employee confidence
- Processed paperwork for new employees and entered data into payroll system
- Worked with the safety team to coordinate special programs such as donation drives involving payroll deductions
- Worked with the Superintendent and Safety offices regarding worker's comp or FMLA leaves of absence.
Education
High School Diploma -
Warren Central High School
Indianapolis, Indiana05.1990
Skills
- Weekly payroll processing and distribution
- Billing preparation and processing
- Purchase agreement and purchase order preparation and processing
- Vendor liaising
- Maintaining office supplies
- Report preparation
- Records management
Timeline
Breakfast Attendant
Hampton Inn By Hilton
11.2023 - Current
Office Manager
Performance Contractors Inc.
04.2022 - 07.2023
Payroll Clerk V
Zachry Industrial Inc.
03.2011 - 07.2020
High School Diploma -
Warren Central High School
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