Shantam Rajan
Project Manager
Bengaluru,KA
Summary
PMP, PMI-ACP & CSM Certified Professional with 13+ years of Project Management experience. A Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
16
16
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Assistant Project Manager
Unilever
8 2022 - Current
- Manage regional Project request management process as a Single Point of Contact
- Schedule, organize, record-keep, monitor progress and manage information flow for 10 + number of projects per month
- Identify, document, analyse and challenge internal & external customer requirements for all projects
- Ensure that each project meets business needs/strategic aims with a success rate of 95%
- Develop detailed delivery plan for each project and monitor progress to ensure on-time delivery y.
- Collaborate effectively with Geo IT, partner teams, stakeholders, and Vendor teams to ensure tracking, governance, and improved communication of project efforts
- Maintain Program and project files with 100% accuracy
- Facilitated effective communication with Geo IT, partner teams, stakeholders, and Vendor teams to ensure tracking, governance, and improved communication of project efforts, resulting in a 90% reduction in project delays
- Govern all assigned Service Requests through lifecycle and ensure the process is delivering to within stipulated SLA for all regions with a success rate of 95%.
- Monitored project progress, identified risks and took corrective action as needed.
Lead Project Administrator
Wipro Limited
02.2020 - 08.2022
- Developed and negotiated contract terms, conditions, modifications, penalties, and incentives with key stakeholders, resulting in a 10% reduction in contract-related issues and a 5% increase in stakeholder satisfaction ratings.
- Established relationships with executives both internally and externally, reducing vendor-related risks by 15% through adherence to procurement and contract management processes.
- Collaborated with finance to generate purchase orders and payments, resulting in a 20% decrease in payment processing times and a 10% increase in cost savings through analysis of annual spend and revenue.
- Administered a $25M portfolio of annual technology spend, supervising the creation of SOWs and enterprise agreements, and serving as a single point of contact for vendors and internal users of their services, resulting in a 25% increase in on-time delivery of technology projects and a 15% decrease in escalations related to vendor services.
- Led a project with a team of 3 Network Engineers for IOS upgrade of 2000+ network devices spread across 250+ locations globally, resulting in a 95% success rate in completing the project within the given timeframe and budget, as well as a 20% increase in network performance.
Senior Vendor Manager
Wipro/ Nityo InfoTech
08.2019 - 08.2022
- Ensured supplier contracts align with business needs and SLAs are met, resulting in 98% on-time delivery of vendor services
- Coordinated service reviews with vendors, managed agreements, and escalated issues to vendor managers, resulting in a 25% reduction in vendor-related incidents
- Monitored and reviewed supplier performance against targets, analyzed improvement actions, and ensured implementation, resulting in a 15% improvement in supplier performance
- Assured agreements were in place for incident, problem, change, release, and other areas involving suppliers, reducing confusion and SLA breaches by 20%
- Aligned SLAs/OLAs with contracts, resulting in a 10% improvement in vendor compliance
- Administered multi-vendor scenarios, documented agreements, and established incident/problem management processes, resulting in a 30% reduction in handover time to Wipro.
Specialist Partner Management
Subex Limited
05.2016 - 08.2018
Project Manager
Injected Pvt. Ltd.
10.2015 - 05.2016
Product Sales Specialist
Redington India Ltd.
07.2013 - 08.2015
Business Analyst
Global Sourcing Group
03.2008 - 05.2011
Education
PGDM in IT Systems -
MIT School of Telecom Management
B.Tech. in Electrical Engineering - undefined
Priyadarshini College of Engineering
Skills
- Problem-Solving
- Information Technology Management
- Project Management
- Quality Assurance
- Requirements Gathering
- Conflict Resolution
- Risk Management
Certification
Certificate of Project Management Professional (PMP), 2208015, 05/2024
Timeline
Lead Project Administrator
Wipro Limited
02.2020 - 08.2022
Senior Vendor Manager
Wipro/ Nityo InfoTech
08.2019 - 08.2022
Specialist Partner Management
Subex Limited
05.2016 - 08.2018
Project Manager
Injected Pvt. Ltd.
10.2015 - 05.2016
Product Sales Specialist
Redington India Ltd.
07.2013 - 08.2015
Business Analyst
Global Sourcing Group
03.2008 - 05.2011
Assistant Project Manager
Unilever
8 2022 - Current
PGDM in IT Systems -
MIT School of Telecom Management
B.Tech. in Electrical Engineering - undefined
Priyadarshini College of Engineering
Similar Profiles
Hemendu JoshiHemendu Joshi
Lead Technology Manager – Creative Technology & Innovation Management at UnileverLead Technology Manager – Creative Technology & Innovation Management at Unilever
Prashanth WunthakalluPrashanth Wunthakallu
ServiceNow Platform Delivery Manager at UnileverServiceNow Platform Delivery Manager at Unilever
Rudra Saurabh ShresthRudra Saurabh Shresth
Global R&D Director Biology PC and Site Director at UnileverGlobal R&D Director Biology PC and Site Director at Unilever
Prasanta BiswasPrasanta Biswas
Area Sales Executive at UnileverArea Sales Executive at Unilever
Ayush SrivastavaAyush Srivastava
Senior SDR at IncreffSenior SDR at Increff