Summary
Overview
Work History
Education
Skills
Accomplishments
CYCLING,READING
Work Availability
Timeline
Hi, I’m

SHANTANU GARG

RETAIL PROFESSIONAL
DELHI
SHANTANU GARG

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

16
years of professional experience
5
years of post-secondary education
1
Language

Work History

UNDER ARMOUR
GURGAON

STORE MANAGER
11.2022 - 04.2023

Job overview

  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

RELIANCE RETAIL
DELHI

TERITTORY SALES MANAGER
06.2020 - 08.2022

Job overview

  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.

RELIANCE RETAIL
DELHI

STORE MANAGER
05.2018 - 05.2020

BESTSELLER RETAIL INDIA PVT LTD
NOIDA

STORE MANAGER
03.2012 - 04.2018

PANTALOONS RETAIL INDIA LTD
AHMEDABAD

Department Manager
07.2007 - 02.2012

Job overview

  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

ALLAHABAD UNIVERSITY
ALLAHABAD

B.COM from COMMERCE
04.2001 - 04.2004

MITSOM
PUNE

MBA from Marketing
08.2005 - 06.2007

Skills

Maximizing profitability

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Accomplishments

· Delivered 21% L2L top line growth in Q4 of FY 2022-23 at Under Armour

· Successful set up of new LFS sized 11,595 sqft achieved 90% YTD 2018-2019

· Scored 91% in commercial audit financial year 2018-19.

· Profit center shrinkage under control for 0.07% for FY 2018-19 strengthen bottom line

· Developed 8-10 FC’s under DMIT, VMIT program.

· Added new fashion doors Jack & Jones, Only & Veromoda at Mall of India.

· Rewarded best store team & visual merchandising award 2016-17 Mall of India.

· Scored 87% SOP score at flagship store Financial Year 2016-17 Mall of India.

· Delivered fastest 1 crore turnover 1st EOSS of 2016-17 June-July.

· Delivered 100% YTD while delivering 35% LFL growth.2014-15.

· Reduced store cost 12.67 lacs annually in FY 2014-15.

· Awarded best DM at EOSS January’11, for achieving 182% of budget under cluster contest.

· Achieved 120% budget achievement at EOSS & festive season 2008-09 under cluster contest.

· Achieved 125% of festive sales targets at cluster contest financial quarter 08-09.

· Rewarded with best DM of the zone for financial year 08-09 while achieving 102% sales targets.

CYCLING,READING

CYCLING KEEP MY PASSION OF RETAIL & REGAIN MY ENERGY LEVELS

TO KEEP AN EYE ON CURRENT AFFAIRS

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

STORE MANAGER

UNDER ARMOUR
11.2022 - 04.2023

TERITTORY SALES MANAGER

RELIANCE RETAIL
06.2020 - 08.2022

STORE MANAGER

RELIANCE RETAIL
05.2018 - 05.2020

STORE MANAGER

BESTSELLER RETAIL INDIA PVT LTD
03.2012 - 04.2018

Department Manager

PANTALOONS RETAIL INDIA LTD
07.2007 - 02.2012

MITSOM

MBA from Marketing
08.2005 - 06.2007

ALLAHABAD UNIVERSITY

B.COM from COMMERCE
04.2001 - 04.2004

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