SHANTANU KUMAR
Bangalore
Summary
IT/Telecom professional with 12+ years of enriching experience in Strategic Project and Program Management, IT Infrastructure, Data Centre Management, Migration/Consolidation, Network Storage, Quality Management, Delivery Management, Training & Development and Team Management. Expertise in managing complete IT Service Delivery with abilities in driving a strategic migration program that enabled the seamless transition of multiple applications to the company’s infrastructure, meeting critical timelines, and delivering high-quality results. Demonstrated strong leadership and operational skills in managing a team of Network Engineers, overseeing critical network functions, and successfully executing complex global projects while maintaining a robust follow-the-sun support model. Powerful blend of technology vision and business acumen results in the consistent development of powerful business strategies supported by cost-effective, high- performance IT infrastructures and applications.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Project Manager
MasTec QuadGen Wireless LLP
Bangalore
01.2023 - Current
- Orchestrated the complete migration lifecycle, including assessment, strategy development, execution, and validation, ensuring a seamless transition
- Facilitated a seamless transition by coordinating with Mastec infrastructure services team, streamlining vendor relationships
- Achieved TSA exit timelines by meticulously planning and executing migration schedules, minimizing disruption to ongoing operations
- Identified and managed migration risks, employing effective mitigation strategies to ensure project success
- Ensured transparent and effective communication channels with the CIO, technical teams, and other stakeholders, keeping them informed of project progress and challenges
- Maintained comprehensive documentation throughout the migration, providing visibility and accountability
- Ensured the post-migration environment's functionality and performance, guaranteeing applications operated optimally in the new infrastructure
- Managed the migration program's budget, optimizing cost-efficiency without compromising on quality
- Provided ongoing support to address any issues arising in the new environment, ensuring a seamless transition
- Efficiently managed a team of skilled Architects and Subject Matter Experts (SMEs), ensuring clear roles, objectives, and a collaborative work environment
- Actively participated in agile practices, including daily stand-up meetings, Sprint Planning, Sprint Review, and Sprint Retrospective meetings
- Generated weekly/monthly status reports, including agile metrics and financial updates to the CIO and key stakeholders
- Successfully delivered projects using Integrated Product Development, agile, and traditional waterfall methods
- Managed project costing, billing, and financial tracking, explaining variances
- Generated financial information for IGA Investments, including labor and non-labor costs, geographical allocation, etc
- Secure customer contract fulfillment
- Responsible for RAN Solution & Design based on agreed Scope of Work
- Responsible for CIQ & LLD delivery to Delivery Team & Customer
- Coordination with internal stakeholder & support IP team for e2e design
- Handle Customer Relationship & needs
- Secure CS financial performance
- Follow HWS process, models and strategy
- Software Upgrades / Updates exposure of RAN Nodes
- Good knowledge of service networks/ service applications characteristics and capabilities
- Multivendor skills, Delivering Results & Meeting Customer Expectations
- Track day-to-day schedule for each project and actively manage and drive the scheduled tasks with backend team
- Work closely with the finance team to ensure timely billing of projects completed on a weekly/bi-weekly basis.
Senior RAN Engineer
Cemtics Solutions Pvt. Ltd
Gurgaon
05.2019 - 12.2022
- Managed a team of skilled Network Engineers supporting end-to-end production networks across the Americas (US, LA,)
- Oversaw critical functions including incident management, change management, and problem
- Spearheaded the end-to-end management and deployment of steady-state projects, seamlessly transitioning them into operational support
- Ensured the global network's resilience by managing site migration initiatives in coordination with Network Deploy and AT&T, guaranteeing minimal disruptions during transitions
- Collaborated with AT&T to proactively identify devices requiring upgrades or replacements, enhancing network performance and capacity management
- Integration and troubleshooting on Baseband 5216/6630/6648 with or without XMU03/Baseband addition with CRAN technology
- SCU configuration and Integration
- 5G Integration’s RSSI and VSWR troubleshooting
- Creation of ANU and their subunits (for both Single & Multi RETs)
- Verifying the VSWR using dummy load and RSSI reading using tools (min-max tilt)
- Defining various radio parameters as per planning, Configuring Cell & Sector, Alarm management activities, Perform RET validation using RFDS, RRU SCRIPTING
- External Alarm clearing RAYCAP ALARM, SQUID ALARM, DC2, POWER FAILURE NOKIA KPI Validation, RIOT/Lemming/Ninja verification, Parameter Audit /RTWP Validation, E911 Call-test using CBN Tool
- ABIA(Cabinet)-AHLOA-ASIK controller card,PIM Test, NEA Test or breaker test
- Launching and configuring EC2 instances for VRAN components (e.g., virtualized baseband units) Configuring security groups and network access control lists (ACLs) Deploying CRAN on AWS Testing and Validating VRAN and CRAN, Scaling and Managing VRAN and CRAN on AWS
Senior RF Engineer
Amdocs Development Center India Pvt. Ltd
Gurgaon
06.2017 - 05.2019
- Led a team of Network Engineers managing Integration/Alarm Troubleshooting
- Managed site migrations globally in collaboration with Network Deploy and AT&T, minimizing disruptions during transitions
- Efficiently organized tasks using Jira, optimizing team workflows, and enhancing productivity
- Troubleshooting & handling of Emergency outage of Nokia BSC/RNC & BTS/Node B with the co-ordination of NSN EME
- Configuration changes in BSS (Nokia) as required for optimization
- Ensure to take Periodic BSS System Fallback, MO Backup & Health check of Nokia BSC’s/RNC’s
- Rectification for Nokia System (e.g., BSC DOWN, GB Links Down, Aters Down, H/W Fault etc.) Defining various radio parameters as per planning, Configuring Cell & Sector, Alarm management activities, Perform RET validation using RFDS, RRU SCRIPTING
- External Alarm clearing RAYCAP ALARM, SQUID ALARM, DC2, POWER FAILURE New site Integration (cow/outdoor/indoor) of ENB on OSS and ENM for DU and BBU
- Troubleshooting on alarms like RRU, GPS, RET, SAU, SUP, VSWR, RF POWER, CPRI SWAP, LICENSE, define EXTERNAL ALARMS etc.Software upgrades from for listed versions L15B, L16A, L16B andL17A for different package R19BV, R25CY, R25BF etc
- Prepare Scripts for new carrier integration request and run error checks Perform RET validation as per RET CIQ/Sheet.
LSM-R Integration Engineer
Samsung India Electronics PVT LTD
Gurgaon
08.2015 - 05.2017
- Defined mission, accomplishments, and oversaw project execution within the IGA Monitoring and Event Management Program, spanning 6 regions Countrywide
- Mix bag Experience on Integration Planning & execution, RF support on SCFT & Cluster Optimization execution & RF Support for Delhi- NCR Circle
- Monitoring KPIs for LTE RAN
- Samsung eNB creation on LSMR (LTE System Management for Radio) I-Perf test/GTP Loss analysis in case of throughput Issue for Uplink & down Link
- Various firmware & software parameters up-gradation for eNB radio unit & Digital Unit OCNS Parameter Implementation during Cluster Optimization RSSI Measurement & troubleshooting during RSSI degradation
- Provide support to O&M, TAC team
- Responsible for the first line of handling of all faults and alarms
- Perform all required fault investigations (Timelines, Reason for outage, action taken Root cause analysis) and service of the networks.
Network Engineer
ZTE INDIA PVT LTD
Gurgaon & Bangalore
12.2012 - 07.2015
- Change QMRG parameter to 3—check for degradation in DL quality as well
- Check for the neighbor’s which are causing degradation in HFR
- Check for hardware issue in the target cell, Lock the timeslot which is having high SD drop (in case of channel failure alarm starting with 02)
- LTE SW upgrade, functional, features test
- RF Optimization
- Integration and Troubleshooting
- Handling customer network issues in form of trouble tickets Working on Customer project specific time zone Customers supported remotely from RAS Bangalore Software and version upgrade and migration in Router and Switch in live network Handling Customer Complaints (Crm) Like Latency, Reliability & Routing Problems
- Hands on ZTE Windows Server, NLD/ILD MGWs and Planning, Installation , commissioning of Soft Switch (ZXSS10B)
Education
Bachelor of Technology - Information Technology
UTTAR PRADESH TECHNICAL UNIVERSITY
Skills
- QWEST,Slippedtool,RIOT tool
- CBN Tool,Pier Tool,ONE DATA tool
- BTS Manager tool & CM Net-act Tools like CM Editor
- CM operation manager,License Manager,Software Manager,OMS Element Manager
- Putty,Code box Tang,PT4
- Win-foil,Netcool,Command Handling
- TEMS Investigation,MapInfo
- NGCC,ECC,Secure CRT
- CITRIX,PIM,QUANTUM
- ACTS Command handler,MAPINFO
- RIOT,TECH Insight,NEST tool,Google Earth
- Map Info,JIRA,Samsung LSMR
- Strategic Network Product Management & Operations
- Service Delivery,Budgeting/Cost Management,Stakeholder Management
- Agile Methodologies,Team Building & Management
Certification
- Project Management Professional (PMP)® From PMI.
- PMI Agile Certified Practitioner (PMI-ACP).
- Generative AI Overview for Project Managers PMI.
- Deploying VRAN in AWS Cloud.
Keyprojectshandled
- Served as Project Manager - Managed quarterly release deployment.
- Application Hosting/Upgrade Projects.
- Worked with ATT as project manager also for TMO customer.
Accomplishments
- Awarded Best Performer of the quarter(Q2’20) for “LTE Integration” by U.S customer TTS.
- Awarded Best Performer of the quarter(Q2’18) for “alarm clearing and support” by U.S customer ATT.
- Awarded ACE award for overall outstanding performance in (Q3,18) by U.S customer ATT.
- Recipient of the customer Centricity Award for (Q2’19).
Timeline
Senior Project Manager
MasTec QuadGen Wireless LLP
01.2023 - Current
Senior RAN Engineer
Cemtics Solutions Pvt. Ltd
05.2019 - 12.2022
Senior RF Engineer
Amdocs Development Center India Pvt. Ltd
06.2017 - 05.2019
LSM-R Integration Engineer
Samsung India Electronics PVT LTD
08.2015 - 05.2017
Network Engineer
ZTE INDIA PVT LTD
12.2012 - 07.2015
- Project Management Professional (PMP)® From PMI.
- PMI Agile Certified Practitioner (PMI-ACP).
- Generative AI Overview for Project Managers PMI.
- Deploying VRAN in AWS Cloud.
Bachelor of Technology - Information Technology
UTTAR PRADESH TECHNICAL UNIVERSITY
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