Summary
Overview
Work History
Skills
Certification
Accomplishments
Personal Information
References
Disclaimer
Linguisticknowledge
Father'sname
Education
Timeline
Generic
Shantanu Kumar Acharya

Shantanu Kumar Acharya

Bengaluru

Summary

Seeking for Managerial assignment in food safety hygiene, FSMS, quality assurance in Hospitality, Hotel, Airline catering & retails (food) industry, where I can utilize the skills & expertise gained over the years to achieve organization objectives and career growth.

A seasoned professional with 16 years of rich experience in food safety management system, quality assurance/hygiene, implementation, training in hospitality/food production industries like, hotels & resorts, retail(Food), institutional catering, airline catering.

Overview

18
18
years of professional experience
1
1
Certification
21
21
years of post-secondary education

Work History

Assistant Manager QA

Taj SATS Air catering
Bengaluru
10.2017 - Current
  • Communicated corporate quality standards across all food safety team members
  • Develop, implement, monitor, and improve Quality framework and Standard Operating Procedures
  • Maintain ISO: 22000:2018 manual review and documentation updates to comply with food safety certification, statutory requirements, customers' food safety standards requirement and company policies
  • Lead and conduct investigations on feedbacks and complaints from customers and ensure CAPA completion to resolve food safety / quality issues within described time period
  • Carrying-out vendor audits & also provide assistance Quality & Food safety compliances at their sites
  • Developed and delivered quality management and quality assurance training for all employees engaged in quality and performance monitoring
  • Interacted with customers and suppliers on quality issues plus resolution of any problems within process
  • Interacted with the cross-functional departments time to time for any food safety aspects
  • Managed implementation and compliance of Quality Management program, including record keeping and training of department-level Quality representatives
  • Managed customer expectations related to quality management aspects
  • Produced the quality assurance and performance reports as required by general manager from time to time patterning to fob complaints, customer audit scores
  • Provided feedback on requirements and functional specifications
  • Implementing & monitoring Quality & Food Safety Systems including HACCP, ISO22K, GMP, PRPs, OPRPs, SOPs, SSOPs, Food Allergens, Facility Hygiene, Training and Audit Management; skilled in designing and communicating effective food safety control programs to meet consumer, regulatory, and operational needs
  • Ensuring process and systems (with respect to the raw material procurement, Food processing and Delivery) as per the GMP and Quality standards of the company
  • Conduct vendor audits, timely monitoring CCPs/SOPs & pest control activities
  • Actively participate in all airlines audit & ISO audit activities to get good hygiene score above 90 percent
  • Performs any additional responsibilities assigned by the General manager / Senior Management Team from time to time
  • Handling of housekeeping & pest control department in day to day activities

Executive Quality Assurance/ Manager QA

Taj SATS Air catering
Bengaluru
03.2015 - 09.2017
  • Ability to lead team members to understand & follow the continuous improvement concept & to understand the mission & values of company
  • Cognizant in In-flight Catering Food Quality Assurance & Hygiene Standards with reference to IFCA/IFSA Guidelines for Airline Catering & Codex Food Hygiene
  • Implementation of Corporate standards & local regulations pertaining GMP, GHP, Quality, hygiene / food safety, health & safety and environment
  • Ensuring that manufacturing processes comply with standards of both domestic and international airlines
  • Actively participate in Food presentation/chef table for all international & domestic airlines
  • Having experience in shaping, negotiating and agreeing in-house quality procedures, standards and/or specifications
  • Implementation, documentation, record drafting, verification of HACCP/ISO 22000 (Food Safety Management system) and corporate food safety standards at the unit
  • Assessing all international airlines food safety needs and ensuring that manufacturing processes comply with their require standards
  • Carry out internal audits & ensure food safety hygiene, HACCP trainings to work force and core team members, in house trainings for all food handlers / managers as per Corporate Standards & HACCP requirement
  • To maintain the HACCP implemented within the establishment and efficiently run the systems as Food Safety & HACCP Team leader
  • Maintain all the HACCP related documents and verify the records, conduct monthly HACCP meetings & quarterly MRM

Executive Food Safety Quality Auditor

Panoramic group of Hotels & Resorts
11.2012 - 03.2015
  • Company Overview: (South India)
  • Develops & maintain quality assurance plans (HACCP, ISO, and FSSAI) & hygiene standards by conducting frequent audit of hotels & resorts, monitoring procedures, corrective actions, and verification procedures
  • Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; writing and updating quality assurance procedures
  • Establish SOPs, Raw materials specification discussing with operating staff, studying system & compliances, collaborating with other members of management
  • Discuss day to day observed anomalies in established process with unit head to ensure guest comfort
  • Determine training needs & provide training to the staff related to Food safety, HACCP, ISO
  • Ensures that storage methods/procedures for materials are followed and hygiene standards maintained in store/chillers and refrigerators
  • Compile audit report as and when required to ensure the control
  • Ensure FIFO/FEFO is implemented in store, kitchen, chillers, and bar and for any materials wherein expiry date is binding
  • Daily round of the guest rooms to ensure placing of proper amenities, linens & other guest needs are in place
  • (South India)

Executive QA & PD

Heritage Foods (India) Limited
Hyderabad
01.2012 - 10.2012
  • Company Overview: Retail Division
  • Clearance of Private label products, Staples, Cereals & cereal products according to the HFIL specifications
  • Chemical analysis & physical Analysis (Statutory compliance), sensory analysis (Taste, color, smell) of the Private Label & Cereal products
  • Benchmarking of the other branded products with our existing products
  • Ensures legal, safety & technical standards in stores & staple pack house to protect health & safety of customers
  • Quality audits of the Staple Pack House, retail stores & Distribution Centre
  • Ensures weight measurement compliance in stores & staple pack house
  • Monitoring FIFO of bulk staples during packing
  • Ensure product withdrawal/recall compliance at stores
  • Manage Third-party pest control program
  • Develop food safety training program & its documentation
  • Retail Division

Executive Food safety & health

Sodexo food solution India
Kakinada
07.2011 - 12.2011
  • Prepare & meets quality assurance financial objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions
  • Develops & maintain HACCP, ISO: 22000 based food safety program at dry & cold storages, offshore kitchens by conducting hazard analysis identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions, and verification procedures, monitoring inventories
  • Identify & conduct relevant training for Personal Hygiene, safe food & cleaning chemical handling, food safety documentation
  • Frequent audit of base unit's/guest houses followed by briefing of all staffs
  • Prepare quality documentation and reports by collecting, analyzing and summarizing information and trends including root cause analysis of food complaints, corrective actions, and re-validations
  • Establish and maintain a QA program for monitoring supplier quality, including audits, controls, and other qualifiers
  • Identify relevant QA training needs and opportunities
  • Frequent food supply check in vessels before departing from port to rig
  • Daily communication with Camp boss patterning to hygiene & food safety matter in rig

Junior Quality assurance executive

Sky gourmet catering Pvt Ltd
Bangalore
04.2007 - 06.2011
  • Establish and maintain a QA program for monitoring supplier quality, including audits, controls, and other qualifiers
  • Conduct microbiological and biochemical analysis of food and water supplied to the airline according to AEA Specification
  • Actively participate in Air-France food sampling process to ensure food is microbiologically safe
  • Provide relevant QA training needs and opportunities to the staff
  • Develops & maintain HACCP, ISO: 22000 based food safety program by conducting hazard analysis identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions, and verification procedures, monitoring inventories
  • Handling of customer complaints, their investigation (Costa coffee, Gloria jeans, King Fisher airlines, GMR, Reliance, Malaysia & Air-France airlines) and appropriate response to the complaints
  • Ensuring process and systems (with respect to the raw material procurement, Food processing and Delivery) as per the GMP and Quality standards of the company
  • Conduct vendor audits, timely monitoring CCPs/SOPs, monitor the pest control activities
  • Actively participate in all airlines audit & ISO audit activities to get good hygiene score
  • Validates quality processes by establishing quality attributes, documenting evidence, determining operational and performance qualification, writing and updating quality assurance procedures

Skills

  • Quality Management
  • FSMS audits
  • Quality Control
  • GMP
  • GHP guidelines
  • FSSAI pertaining legal documentation
  • Halal Compliance
  • Allergen Compliance
  • Quality Assurance

Certification

BSI Certified ISO FSMS 22000:2005 Lead Auditor of IRCA, A17416, FSM041-1115-0096, 2011

Accomplishments

  • Operation head of Gordon house Hotel, GM & GM QA has appreciated for successful Lufthansa audit at pune flight kitchen (GORDON HOUSE HOTEL) of sky gourmet.
  • In the year 2015 have scored 100% audit score from NSF audit on behalf of British Airways at Taj SATS Air catering, Bangalore, which was conducted on behalf of British airways, one of the prestigious airlines.

Personal Information

  • Date of Birth: 02/02/83
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

References

References shall be provided upon request.

Disclaimer

I hereby declare that the above information is true to the best of my knowledge and belief.

Linguisticknowledge

  • Odia
  • Hindi
  • English
  • Kanada

Father'sname

Sanatan Acharya

Education

Master of Science - Biotechnology

BANGALORE UNIVERSITY
BANGALORE
04.2004 - 05.2025

Timeline

Assistant Manager QA

Taj SATS Air catering
10.2017 - Current

Executive Quality Assurance/ Manager QA

Taj SATS Air catering
03.2015 - 09.2017

Executive Food Safety Quality Auditor

Panoramic group of Hotels & Resorts
11.2012 - 03.2015

Executive QA & PD

Heritage Foods (India) Limited
01.2012 - 10.2012

Executive Food safety & health

Sodexo food solution India
07.2011 - 12.2011

Junior Quality assurance executive

Sky gourmet catering Pvt Ltd
04.2007 - 06.2011

Master of Science - Biotechnology

BANGALORE UNIVERSITY
04.2004 - 05.2025

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Shantanu Kumar Acharya