Strengths Ensuring Success: Vision, Strategy & Execution, Data-Driven Decisions, Relationship Building, Innovation. Business Operations: Overseeing P&L growth & management by monitoring KPI’s of departments such as product development, sales, marketing, buyer journey & funnels, business development, finance, and legal teams. Provide coordination, directions, guidance, and support, while strategically prioritizing tasks in alignment with the business priorities. Accomplish top-line & bottom-line through business planning, pipeline generation, account management, and negotiation. Business Growth: Meticulous management of product supply and demand equilibrium by analysing and fulfilment of supply gaps achieved a remarkable 20% month-on-month increase in sales revenue, consistently boosting overall company growth. Customer-first Approach: Reengineers the processes to be more “Consumer focused” by shifting the emphasis on client experience to deliver exceptional value and personalized solutions, effectively translating client needs into tangible results. Vendor Management: Managed a portfolio of over 1,000 business partners and vendors, adeptly negotiating prices, fostering harmonious and profitable relationships, and driving substantial business growth. Event Management & Client Servicing: Effectively coordinated and managed a portfolio of over 100 business events, encompassing business meetings, seminars, product launches, and press conferences, while also taking on the role of client servicing to ensure seamless execution and client satisfaction. Business Analysis Expertise: Conducting focus group discussions, brand lift studies, measurement of Net Promoter Scores, Market Segmentation Analysis, Competitor Benchmarking, Customer Lifetime Value, Customer Acquisition Cost, Customer Churn Analysis, Supply Chain Optimization, Cost-Benefit Analysis, Root Cause Analysis, A/B Testing and Conversion Rate Optimization, Quality Control & Enhancing Operational Efficiency. Market Penetration: Deft at market analysis, product selection, beneficial tie-ups, and building relationships with channel partners. Operations Excellence: Commitment to consistently optimize processes, streamlining workflows, and implementing best practices to achieve peak efficiency, quality, and cost-effectiveness throughout diverse organizational functions.
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management.
Business Acumen