Shantanu Singh

Results-oriented and analytical Product Manager with over 5 years of experience in industry/field. Proven track record of delivering actionable insights, optimizing processes, and driving strategic decision-making. Seeking an opportunity to contribute expertise in a dynamic organization.

• Stand Alone Alerting System (MARS):Developed a standalone monitoring, alerting, and recovery system (MARS).
  Real-time issue detection and swift assignment to teams for faster resolutions, preventing potential GMV loss.
  Streamlined monitoring processes, reducing MTTR from 24 hours to just 30 mins.
  Demonstrated analytical prowess in system design, testing, and optimization, enhancing operational efficiency through innovative solutions.
  
• Success Rate Improvement Project: Contributed to a project analyzing and improving the success rate of the PG.
  Conducted data extraction on HADOOP clusters using SQL queries.
  Performed data cleaning and visualizations on Tableau/GDS.
  Objective: Enhance PG success rate through analyses, providing actionable insights to banks and stakeholders.
  
• Cost Optimization Based Transaction Routing: Conducted deep analysis of transaction flow through multiple gateways.
  Analyzed transaction contributions on different gateways, creating a cost-efficient routing pipeline for merchants.
  Implemented routing rules for maximum transactions through the cheaper gateway.
  Objective: Help business teams save costs, improving overall revenue.
  
• Building of OLAPs and Dashboards: Played a major role in building interactive dashboards for business and tech teams.
  Customized dashboards for product and tech owners, leveraging HADOOP clusters and visualization tools.
  Consumed datasets through pipelines connected to our visualization tool.
  Created multiple OLAPs to simplify the dashboarding process.
  
• Automated Cost Reconciliation System: Implemented an Automated Cost Reconciliation System, optimizing financial processes.
  Spearheaded system design, data integration, and testing phases.
  Achieved seamless reconciliation, reducing operational overload.
  Demonstrated strong analytical skills, attention to detail, and project management expertise.
  Adept at leveraging technology for efficiency gains and improved financial reporting.
  

• Paytm Rockstar- Awarded with the title of best performer back-to-back from last 2 years.
• Paytm Hall Of Fame- Got Hall of Fame award for exceptional performance last year.

Travelling, Watching TV series, Fictional Novels, Watching & Playing Cricket, Sketching, Reading Data Science blogs