I am adept at providing technical assistance to end-users and resolving complex issues related to software, hardware, and network systems.
I am skilled in working with cross-functional teams, communicating technical information to non-technical and finding effective solutions to meet customer needs.
I possess a strong understanding of [SnipelT, Jira] and have a proven track record of troubleshooting technical problems and identifying root causes.
Overview
3
years of professional experience
Work History
Idmission pvt ltd
System Engineer
01.2021 - Current
Job overview
Experience in AWS Identity and Access Management, Experience in IAM Functional Skills such as Access Management, and Elastic Cloud computing.
Managed AWS instances, including starting and stopping instances as required to optimize costs and performance.
Conduct security assessments and audits of cloud environments, identifying vulnerabilities using web applications and tools like ( Zed Attack Proxy (ZAP), and Greenbone security.
Responsible for onboarding and offboarding employees, including managing access to software applications and systems.
Solid grasp of network security concepts, including firewalls (sophos), and VPNs (AWS VPN, Sophos VPN).
Installing, configuring, and maintaining hardware and software systems, including servers, network devices, operating systems, and applications. Using a ticketing tool like Jira.
Monitoring and managing the performance and security of IT systems, including consulting for the best practice regular security audits and backups.
Made system upgrade recommendations to improve technical practices after investigating current users' needs and existing systems' challenges.
Solid knowledge of inventory asset tracking and discovery systems using SnipelT
Education
Dr D Y Patil Arts, Commerce , Science
Pune, India
Bachelor of Computer Applications from Information Technology
03.2017
Skills
Managed AWS instances, including starting and stopping instances as required to optimize costs and performance
Reset passwords for users, ensuring secure and efficient access management
Operating Systems: Proficiency in various operating systems, including Windows, macOS, and Linux
Hardware and Software Troubleshooting: Ability to diagnose and resolve hardware and software problems, including issues with hardware components, drivers, and software applications
Configuring and installing various network devices and services (eg, router, switches, Sophos VPN, AWS VPN)
Knowledge of working on multiple client and server OS such as macOS, Windows, RHEL, etc
Monitoring and managing the performance and security of IT systems, including consulting for the best practice regular security audits and backups
Support all aspects of ensuring maximum uptime and performance of assigned equipment Monitoring server performance and capacity to ensure optimal operation
Languages
English
Intermediate (B1)
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
System Engineer
Idmission pvt ltd
01.2021 - Current
Dr D Y Patil Arts, Commerce , Science
Bachelor of Computer Applications from Information Technology