SHANTHI P
Calicut
Summary
Associate with a growth-oriented and professional organization and harness core competencies to make a successful career.
Self-motivated personality, good communication skill, team building & counseling with understanding of global business/functional areas Exposure in Banking, Insurance, FMCG, Educational & Automobile Industry at various functional levels like Branch Operations, Customer Relations, Marketing & HR- Administration
Overview
22
22
years of professional experience
Work History
MANAGER HR & ADMIN
ROTANA MOTOR PVT LTD
CALICUT
05.2019 - 12.2023
- Responsible for selection, recruitment, training, development, staff Negotiations Need to ensureimplementation of all HR policies in the organization Responsibleto provide ESI & PF coverageto newly joined employees
- Employees code generation in Dealership Management System (DMS) Responsiblefor salarypreparation and providing the same through WPS.
Manager HR & ADMIN
PLATINO CLASSIC MOTORS PVT LTD
CALICUT
08.2016 - 04.2019
- In charge of all recruitment process whichincludes entry & exit formalities Administration in chargewhichincludes stock& asset management Responsible for Payroll Management & Vehicle Registration Processes
Manager Admin Cum Student Counsellor
VICTORIA COLLEGE FOR MANAGEMENT STUDIES
MALAPPURAM
02.2015 - 08.2016
- Generation of new admission through convincing applicants
Officer Customer Support & Operations
RELIANCE GENERAL INSURANCE COMPANY LIMITED
COCHIN
06.2012 - 12.2014
- Planning & organizing events and seminars at schools and colleges
- Staff, Stock & Stationary Management MIS Preparation & Sales coordination for Bancassurance, Agency & Health Insurance Channels by attending walk in queries and resolution
- Providing resolutions for customer queries & Complaints Clearing the discrepancies by coordinating with sales team, Agents & Bank
Regional Sales Coordinator
BONANZA PORTFOLIO LIMITED
COCHIN
04.2010 - 05.2012
- Supporting Kerala sales team for achieving their targets by handling customer queries
- Arranging training programs for employees & Brokers
- Preparing & Verifying Sales Report and MIS and forwarding the same to Head office
- Sourcing GI, LI, MF & Bonds from Franchisees, Agents & Brokers from Entire Kerala & to assist them for getting Payout from HO
Executive Customer Support & Operations
ICICI LOMBARD GIC LIMITED
CALICUT
09.2006 - 08.2009
- Responsible for Customer Support by providing better customer care, resolutions for customer Queries, Cross Selling of products
- GOT PAN INDIA APPRECITATION FOR BEST CUSTOMER SUPPORT Branch Operations, policy issuance, QC, Banking Petty Cash management
Executive Admin & Customer Service
CARFIN CONSULANTS
01.2002 - 08.2006
- Maintaining good relationship with Bank by providing required documents for loan sanctioning process and clearing discrepancies Handling customer quires over the phone and resolving them after coordinating with executives
- Back office works like file processing of Home loans, car loans & conversion of motor insurance
Education
BSc - Zoology
University of Calicut
01.2001
MBA - HR & OPERATIONS
Anna University
COIMBATORE Skills
- G- Operator course (MS office Package) completed from G- Tech Computer education
Languages Proficiency
- English
- Malayalam
- Hindi
Profile Synopsis
Self-motivated personality, good communication skill, team building & counseling with understanding of global business/functional areas. Exposure in Banking, Insurance, FMCG, Educational & Automobile Industry at various functional levels like Branch Operations, Customer Relations, Marketing & HR- Administration.
Personal Information
- Date of Birth: 03/14/80
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that all the above information provided is true to the best of my knowledge and belief.
Timeline
MANAGER HR & ADMIN
ROTANA MOTOR PVT LTD
05.2019 - 12.2023
Manager HR & ADMIN
PLATINO CLASSIC MOTORS PVT LTD
08.2016 - 04.2019
Manager Admin Cum Student Counsellor
VICTORIA COLLEGE FOR MANAGEMENT STUDIES
02.2015 - 08.2016
Officer Customer Support & Operations
RELIANCE GENERAL INSURANCE COMPANY LIMITED
06.2012 - 12.2014
Regional Sales Coordinator
BONANZA PORTFOLIO LIMITED
04.2010 - 05.2012
Executive Customer Support & Operations
ICICI LOMBARD GIC LIMITED
09.2006 - 08.2009
Executive Admin & Customer Service
CARFIN CONSULANTS
01.2002 - 08.2006
BSc - Zoology
University of Calicut
MBA - HR & OPERATIONS
Anna University
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