Shanthi Ramalingam
IT Business Analyst
Trichy
Summary
Seeking a challenging position as a Software Engineer to utilize my strong analytical mindset, excellent problem-solving abilities, and in-depth knowledge of testing methodologies and tools. Committed to ensuring the delivery of reliable and bug-free software solutions by performing rigorous testing, identifying defects, and collaborating with development teams to achieve optimal software performance. Eager to contribute to a dynamic organization's success by continuously enhancing processes and delivering high-quality software products to clients.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
IT Business Analyst
E-sandhai
8 2020 - Current
- Conducted requirement gathering workshops with the Business users, and SMEs to get a better understanding of the O2C and P2P Business Process such as Inventory, Purchasing, Payable, Pricing, Order Management and Account receivables
- Prepared Business process mapping document based on requirement documents
- Application setup and configuration and conducted CRP1 & CRP2 sessions for Inventory, Purchasing, Payables, Sales order and Receivable modules
- Involved thoroughly in SIT (Smoke testing, Sanity Checks and Integration testing) for SCM and Finance domain such as purchase requisition, purchase order creation, PO receipt to supplier invoice payments, created different type of sales order, shipping, delivery and invoicing
- Involved in defect resolutions process and solved the defects within defined SLA
- Develop the test strategy and test plans, test scenarios
- Manage test exit criteria, reporting and signoffs for all testing cycles (SIT, UAT tastings)
- Worked closely with implementation partners to create detailed cut over plan
- Trained the super user
- Postproduction support issues related to the SCM applications
- Provide day to day support and IT incident closure.
Business Analyst
Jay Trading
01.2019 - 03.2020
- Creating Sales Order based on customer Purchase order
- Review and booking order then release to warehouse for supply goods
- Preparing and sharing MIS report with management [Daily sales report, Customer Outstanding balance report, attending customer escalation call and resolve their issue]
- Analyzed open orders, backlog, and sales data to provide sales team with insights
- Performed gap analysis to identify areas of improvement
- Generated ad-hoc reports to evaluate specific business requirements
- Deployed predictive analytics models to forecast future trends
- Created data models to support decision-making processes.
Admin Assistant
Cornions Industries
11.2017 - 11.2019
- Provided detail-oriented administrative support to 15+ coworkers to ensure efficient office operations
- Managed a team to see that tasks were completed on time and high quality
- Supported office staff by organizing company events, meetings, and scheduling
- Scheduled office meetings and client appointments for staff teams
- Processed customer orders accurately and within agreed timeframes to meet service standards
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Performed research to collect and record industry data.
Language Editor
Scientific Publishing Services Private Limited
06.2017 - 10.2017
- Checking grammatical terms, articles, subject verb agreement and punctuation
- Rephrasing sentences if needed
- Trained in editing manuscript according to style provided
- Checked reference sources to verify dates, facts and statistics
- Edited and reviewed content for grammar, spelling and punctuation
- Edited and revised wide array of content for accuracy, clarity and consistency
- Suggested improvements to content to enhance quality and accuracy
- Prepared, rewrote, and edited pieces to improve readability and impact.
Education
Master of Computer Applications - Computer Applications
Saranathan College of Engineering
01.2013 - 04.2016
Electronics And Communication Engineering - Electronics And Communication Engineering
P S N R A M Polytechnic College
01.2005 - 04.2007
Bachelor of Computer Applications - Computer Applications
Annamalai University
01.2004 - 04.2007
Skills
Analytical Skill
undefinedInternship
I am excited to leverage my experience in developing a banking application using Cobol, JSAM, and MySQL databases, along with expertise in test case integration, regression, and execution. Throughout my internship, I demonstrated a strong commitment to delivering high-quality software solutions by conducting rigorous testing procedures and ensuring seamless functionality., Attention to Detail, Analytical Mindset, Problem-Solving Abilities
Timeline
Business Analyst
Jay Trading
01.2019 - 03.2020
Admin Assistant
Cornions Industries
11.2017 - 11.2019
Language Editor
Scientific Publishing Services Private Limited
06.2017 - 10.2017
Master of Computer Applications - Computer Applications
Saranathan College of Engineering
01.2013 - 04.2016
Electronics And Communication Engineering - Electronics And Communication Engineering
P S N R A M Polytechnic College
01.2005 - 04.2007
Bachelor of Computer Applications - Computer Applications
Annamalai University
01.2004 - 04.2007
IT Business Analyst
E-sandhai
8 2020 - Current
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