Shanthini Varadharajan
Chennai
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Systems Engineer
Tata consultancy services
Chennai
12.2021 - Current
- Provided technical application management support for handling the Informatica P360 application(PROD/QAS/TEST/DEV), configuring components (PIM, SP, MQ, audit trail, elastic search, control center, BPM, and databases).
- Managed and monitored all the installed systems in the application, as well as the application availability and performance analysis.
- Experienced in managing service request management, solving technical-level incidents, root cause analysis (RCA) on critical/major incidents with SLA, change management, and problem management in the ServiceNow ticketing tool, as well as the service portal.
- Knowledge in high availability and load balancing concepts.
- Coordinated and provided support for Windows Server administrator activities, such as OS/SQL upgrades, OS patching, backup, and restoration.
- Experienced in package deployments.
- Implemented security measures to protect data from unauthorized access or modification.
- Worked on documentation for every task to ensure that the task procedure was clear, and for future reference.
- I worked in PowerPoint and made presentations to high levels, as well as to team levels, on a daily, weekly, and monthly basis, with information and ideas presented clearly.
- Worked on the impacts and the related tasks to recover the system without any business impact.
- Worked on vulnerable applications and their upgrades.
- The provided application supports based on the requirements (restarts, configuration changes, upgrades, etc.).
Education
B.E - Electronics And Communication Engineering
Anjalai Ammal Mahalingam Engineering College
Thiruvarur09-2021
Skills
- Application management
- System monitoring
- ServiceNow
- Incident, problem, change, request management
- SQL
- Disaster recovery
- High availability systems
- Documentation practices
- Presentation skills
- Communication and team collaboration
- Security implementation
Accomplishments
- Best performer award
- Applause Award
- On-the-spot Award
- Applause for the Team Award
- Appreciation for presentation skills
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Systems Engineer
Tata consultancy services
12.2021 - Current
B.E - Electronics And Communication Engineering
Anjalai Ammal Mahalingam Engineering College
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