Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Hobbies
Timeline
Generic
Shanthi Priya Dwarapudi

Shanthi Priya Dwarapudi

Hyderabad

Summary

Efficient Operations Engineer with 10 years of experience in BFSI domain projects. Proficient in maintaining and supporting critical application designs and production frameworks. Skilled in troubleshooting issues, documenting comprehensively, and driving product innovation with a positive work attitude.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Systems Operations Engineer

Wellsfargo
Hyderabad
08.2021 - Current
  • Assisted in the design of storage solutions that met customer requirements for high availability and disaster recovery scenarios.
  • Provided end-user support for issues related to computer hardware and software configuration or usage.
  • Implemented best practices for change management processes across the organization's IT infrastructure.
  • Developed scripts using automation tools like PowerShell or Bash scripting languages to automate repetitive tasks.
  • Worked closely with developers in troubleshooting application-related issues in production environment.
  • Investigated root causes for operation issues and developed appropriate corrective actions.
  • Prepared reports detailing data analysis along with prospective solutions, benefits and costs.

Senior Build Engineer

Wipro(CITI NAM)
Chennai
05.2019 - 07.2021
  • Managed infrastructure build of 4 CITI NAM projects as Senior Websphere Admin, while providing guidance on WAS configurations to 2 rookies.
  • Installed, configured, and updated WebSphere Application Server; oversaw clusters, nodes, and JVMs in WAS Console. Implemented security utilizing LDAP registry and CyberArk along with SSL certificates, plugins, and JDBC providers for enhanced protection. Managed data source details effectively; set up AppDynamics for monitoring purposes.

Unix & Windows Developer

Wipro(UBS)
Hyderabad
09.2017 - 04.2019
  • Migrated 6 Private Banking applications to Wealth Management Americas, ensuring the modification of Batch/Windows scripts. Successfully managed Autosys job execution and troubleshooting.
  • Developed web applications using HTML, CSS, and JavaScript.
  • Debugged and optimized existing application functionality, focusing on improvement of SSH and MFT processes.

Windows Server Administrator(L3)

Wipro(HSBC)
Hyderabad
07.2016 - 08.2017
  • Responsible for managing 2k+ Windows servers, assisting end-users, and resolving patch remediation and incidents. Performed successful patch remediation to fix the 2017 WannaCry ransomware breach.
  • Managed deployment of software patches and updates, such as Symantec NetBackup and Direct Audit Agent, to Windows Servers through SCCM Configuration Manager.
  • Executed regular server upkeep tasks, specifically focusing on disk defragmentation and disk clean up operations.

Windows Server Administrator(L2)

Wipro(CITI)
Chennai
10.2014 - 06.2016
  • Managed end-user support for 16k+ NAM & EMEA Region Windows servers employing ServiceNow Incidents and Changes. Coordinated with onsite vendors and Datacenter teams on hardware-related issues. Oversaw failover cluster management, Server Reboots, Symantec and Avamar NetBackup remediation, package installation and batch file execution.
  • Efficiently operated ESXI hosts and virtual servers via the utilization of VMware Virtual Centre and vSphere Client.

Education

B.Tech - Geo-Informatics

Andhra University College of Engineering(A)
05-2014

Skills

  • Windows Server administration
  • Linux and Unix shell scripting
  • Java
  • MS SQL Server
  • Oracle
  • IBM WebSphere
  • Autosys
  • AppDynamics
  • PowerBI
  • Grafana
  • Splunk
  • MS Azure
  • Terraform
  • ServiceNow
  • ITIL Framework

Certification

  • AZ-900
  • AZ-104

Affiliations

  • Take the lead and organize meetings, provide trainings to junior team members in the team.
  • Arrange various women empowerment sessions(Wit HUB), Participate in Community care programs, Organize Pot-Lucks & Team outings to boost enthusiasm in team members.

Accomplishments

  • Recognized as a star performer for handling BCP activity of several applications in 2024.
  • 3 year milestone award for creating impact on customers, community & company.
  • Received several appreciations from Dev teams, Business users & 3rd party vendors.

Hobbies

  • Painting
  • Reading
  • Gardening
  • Cooking

Timeline

Senior Systems Operations Engineer

Wellsfargo
08.2021 - Current

Senior Build Engineer

Wipro(CITI NAM)
05.2019 - 07.2021

Unix & Windows Developer

Wipro(UBS)
09.2017 - 04.2019

Windows Server Administrator(L3)

Wipro(HSBC)
07.2016 - 08.2017

Windows Server Administrator(L2)

Wipro(CITI)
10.2014 - 06.2016

B.Tech - Geo-Informatics

Andhra University College of Engineering(A)

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Shanthi Priya Dwarapudi