Summary
Overview
Work History
Education
Skills
Timeline
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Shanthosh K

Assistant Consultant
Chennai

Summary

Detail-oriented and skilled IT professional with 10.8 years of experience in support, enhancement, and environment setup projects involving Oracle, Unix, Autosys, and AWS. Proven ability to troubleshoot complex systems, optimizes workflows, and ensures high availability in production environments. Seeking an opportunity to leverage my technical expertise in AWS for scalable, cloud-based solutions that enhance system performance and operational efficiency.

Overview

10
10
years of professional experience

Work History

Assistant Consultant

TCS
06.2022 - Current
  • Provided end-to-end support and enhancement for critical applications, ensuring minimal downtime and optimal performance. Troubleshoot and resolved issues in Oracle, Unix, and Autosys environments.
  • Set up and configured project environments, including database, application, and batch processing setups, to ensure seamless project execution and reliable deployments.
  • Scheduled, monitored, and maintained batch jobs, configuring workflows to streamline processes and meet SLAs.
  • Responsible for creating and modifying the DB objects like Procedures and Functions, according to the business requirement.
  • Developed SQL queries to fetch complex data from different tables in the database to validate data according to the business.
  • Monitoring all the applications running in the environment.
  • Utilized UNIX environment for monitoring system logs, analyzing issues, and ensuring smooth system operations.
  • Configured, scheduled, and monitored batch jobs using Autosys for optimal workflow management.
  • Worked on job dependencies, troubleshooting, and error handling to ensure high availability and timely execution of critical processes.
  • Worked with Amazon EC2 for configuring, launching, and managing instances, including setup, monitoring, and troubleshooting virtual servers.
  • Managed Amazon S3 for data storage and retrieval.
  • Improved client satisfaction by providing thorough and timely project updates, and addressing concerns promptly
  • Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.

Team Lead

Tech Mahindra
09.2021 - 04.2022


  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Interacted with business analysts to translate business requirements into technical specifications.
  • Creating Tables, Views, Indexes, Sequences, Synonyms, and Constraints.
  • Developed SQL queries to fetch complex data from different tables in the database to validate data according to the business.
  • Finding the root cause for the issue, whether the issues are related to data fixes or code fixes.


Senior Support Analyst

Standard Chartered Global Business Services
05.2017 - 06.2021
  • Implemented automated systems for tracking customer service requests, significantly reducing response times and improving issue resolution rates.
  • Developed thorough documentation for troubleshooting procedures, enabling faster problem-solving by support staff.
  • Provided end-to-end support and enhancement for critical applications, ensuring minimal downtime and optimal performance. Troubleshooted and resolved issues in Oracle, UNIX.
  • Utilized UNIX environment for monitoring system logs, analyzing issues, and ensuring smooth system operations.
  • Extracted source data from flat files and loaded it into the Oracle tables.
  • Supporting the weekend patches and monitoring the critical alerts.

Software Engineer

HCL Technologies
02.2015 - 04.2017
  • Analyzing the incidents or tickets assigned to me or our team.
  • Finding the root cause for the issue, whether the issues are related to data fixes or code fixes.
  • Re-running the PMO failed jobs in the database.
  • Fixing the bug in the Raroc application and monitoring the Raroc daily, monthly jobs.

Associate Consultant

Infrasoft Technologies Limited
08.2014 - 01.2015
  • Running the NAV at the EOD. Involved in application maintenance process in investment banking application.
  • Troubleshooting real-time application errors. Created batch jobs, dfx, and dex in SCD application.
  • Collaborated closely with cross-functional teams to devise effective strategies and action plans for clients'' businesses.

Education

B.Tech - Information Technology

Latha Mathavan Engineering College
Madurai, India
04.2001 -

Skills

Oracle SQL, Unix, AutoSys, AWS Services: EC2, S3, Oracle PL/SQL

Timeline

Assistant Consultant

TCS
06.2022 - Current

Team Lead

Tech Mahindra
09.2021 - 04.2022

Senior Support Analyst

Standard Chartered Global Business Services
05.2017 - 06.2021

Software Engineer

HCL Technologies
02.2015 - 04.2017

Associate Consultant

Infrasoft Technologies Limited
08.2014 - 01.2015

B.Tech - Information Technology

Latha Mathavan Engineering College
04.2001 -

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