Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Accomplishments
Timeline
Generic

Shanthosh S

Bangalore

Summary

Dynamic Oracle Retail Consultant with 4+ years of experience at OLR Retail and Tata Consultancy Services, specializing in Oracle Retail Integration and Cloud Solutions (RIB, RMS, RICS, MFCS, OIC, SIOCS). Proficient in PL/SQL, application integration, and system optimization, delivering enhanced performance and seamless stakeholder collaboration. Skilled in incident management and driving efficiency in complex retail ecosystems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Service Consultant

OLR Retail
Bangalore
09.2022 - Current
  • Oracle Retail Expertise: Successfully managed Oracle Retail Integration Bus (RIB) and Retail Merchandising System (RMS) modules across multiple clients, with hands-on experience in Oracle Retail versions 12, 13, 14 and cloud versions 19, 23, and 24.
  • Custom Development & Enhancement: Designed, developed, and deployed solutions for client-specific change requests leveraging PL/SQL and shell scripting. Delivered efficient bug fixes for customized Oracle RMS/RIB packages, ensuring system stability and performance.
  • Testing & Quality Assurance: Performed unit, smoke, and system integration testing to validate system functionality and align with client expectations, maintaining high standards of software quality.
  • Incident & Service Management: Managed and resolved daily incident, problem, and service request tickets using JIRA, achieving fast turnaround times and improved system reliability.
  • Cloud Integration Monitoring: Proficient in monitoring and maintaining Oracle Integration Cloud (OIC) integrations, ensuring seamless data flow and robust system performance.
  • Retail Cloud Solutions: Hands-on experience in implementing and managing Retail Integration Cloud Service (RICS), Merchandise Foundation Cloud Service (MFCS), Oracle Integration Cloud (OIC), and Store Inventory Operations Cloud Service (SIOCS).
  • Cross-Functional Collaboration: Worked closely with business stakeholders and cross-functional teams to align technical deliverables with organizational goals.

Programmer

Tata Consultancy Service
Bangalore
09.2020 - 09.2022
  • Troubleshoot, resolved and conducted a root cause analysis of production issues.
  • Maintained system oversight aiding in consistent daily activity supervision.
  • Handling the real-time issues and providing proper analysis and solutions.
  • Optimized and modified operational functions based on client requirements utilizing PL/SQL.
  • Rendered assistance in support of the data recovery drill for ORIB, and also provided support for the new facility creation in WMS.
  • Acquired an essential understanding of ORMS, OWMS, and OSIM data operations.

Education

Bachelor of Science - Computer Technology

Hindusthan College of Arts And Science
Coimbatore, Tamil Nadu
04-2020

High School Diploma -

Vani Vidyalaya Matric Higher Secondary School
Namakkal, Tamil Nadu
04-2017

Skills

  • Exceptional communication and interpersonal abilities foster collaboration across teams and stakeholders
  • Application integration functional expertise
  • Tools exposed include (PL/SQL Developer, Toad, Appworx, Automic, Putty, WinSCP, Egate, Jira, Oracle DDS, APEX, and SOAP UI)
  • Microsoft Product (Excel, PowerPoint, PowerBI, Outlook)

Certification

  • Certified foundation Associate in Oracle Cloud Infrastructure (OCI)
  • Certified in Application Integration on Oracle Cloud
  • Certified in Power BI (Novice)

Languages

Tamil
First Language
English
Advanced (C1)
C1
Kannada
Intermediate (B1)
B1

Accomplishments

  • Recognized as a Good team player

Timeline

Service Consultant

OLR Retail
09.2022 - Current

Programmer

Tata Consultancy Service
09.2020 - 09.2022

Bachelor of Science - Computer Technology

Hindusthan College of Arts And Science

High School Diploma -

Vani Vidyalaya Matric Higher Secondary School
Shanthosh S