Summary
Overview
Work History
Education
Skills
Software
Domains
Accomplishments
Certification
Timeline
Generic

Shanti Kumar Sapa

Hyderabad

Summary

Director, Program Management, CSM, SAFe Agilist Accomplished, committed and creative goal-driven leader with overall 23 years of qualitative experience in IT with 13+ years in areas leading Program Management (all the HCM products ,Talent Experience platform products ), Release Management, Vendor Management, Sustenance Management, Project Management and Quality Assurance. Performed key role in transforming traditional waterfall to fully agile/scrum and SAFe practices in the product life cycle. Looking for an opportunity to perform similar role in an environment catering to innovation and creativity. Contact Address Hyderabad, India, 500049

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director - Program Management

Phenom People Pvt.Ltd
06.2021 - Current
  • Lead and played key role in Agile Transformation in Product Software Development for this start-up
  • Established and strengthened at team level for 50+ scrum teams across multiple products ,working with Product & Engineering Leadership by coaching, creating processes.
  • Enhanced and aligned Jira Tool for Agile execution across products
  • Brought in Quarterly Initiative level planning , Built Release Cadence working with all stakeholders across departments
  • Improvised cross functional processes [Engineering - Support, Engineering - Services] to execute and deliver seamlessly help bring down backlog by 40%
  • Built Program Management team from scratch
  • Extended role to manage knowledge management that creates release notes, release articles, manages community forums, Product discussion boards

Group Manager - Engineering, Program Management

SumTotal Systems India Private Ltd
7 2003 - 2 2021
  • Lead and drive engineering initiatives with an aptitude for multi-dimensional problem solving and target driven approach.
  • Key role in Agile Transformation in Product Software Development with 3 levels of approach - Embrace Agility, Sustain Agility and Continuous Improvement.
  • Enabled quicker releases (5+ months to 3.5 months per release) & driven quality improvements via early feedback and efficiency improvements (Defect deferral reduced by ~2% release on release, In-Sprint Automation increased by 10% release on release).
  • Instrumental in implementing SAFe at Sumtotal, enabled improved prioritization at portfolio, high predictably, high business value in shorter time and employee engagement.
  • Ensured scrum teams to perform all release ceremonies in meeting PI Objectives.
  • Derived generic PI Planning cadence to consistently deliver planned milestones by owners.
  • Driving Scrum of Scrums (SoS) across 23 sprint teams and thereby ensuring process & execution compliance.
  • Lead efforts to achieve 100% training completion on SAFe for all SMs, RTEs, POs and CSM certifications for all Scrum Masters.
  • Defining, measuring, and enforcing Definition of Ready and Definition of Done.
  • Built Jira dashboards, Power BI reports to track metrics.
  • Adept in Release Management.
  • Managed release & deployment schedules, supported DevOps / Performance teams, conducted Release Readiness Reviews & collaborating on key events like Group Testing & Beta Programs.
  • Responsible for Program Management India Office, Release Train Engineer for ART, Chief of Scrum of Scrums, Agile coach , Scrum Master roles and part of Extended India Leadership team.
  • Implemented post release triage process with Customer Support and Cloud Ops along with Engineering to resolve critical Stage/Production upgrade issues.
  • MS Office, Jira, Confluence, Power BI, SSRS, SharePoint MS SQL, Web load, WinRunner GIT, SVN, Jenkins HP Quality Center, QTEST Domains eLearning(LMS), Telecom, Workforce Management, LCMS, Expense Software.
  • Handled vendor management involving multiple vendors and contractors.
  • Managed SOWs worth approximately $10 Million and negotiated with vendors on discounts, cost savings and other incentives.
  • Introduced and managed 'Productizations' concept with Professional Services team to productize customizations for additional cost creating 25% profit on each SOW.
  • In collaboration with services team, responsible for project management to deliver customizations for different customers.
  • Managed Sustenance Engineering team to help improve SLAs and customer expectations.
  • SLA compliance improved from 40% to 73% and backlog reduced from 270+ to 145.
  • Experience in leading customers audits on SDLC process to comply with regulatory requirements from healthcare and Pharma customers.
  • Proficient in managing multiple projects simultaneously, managing risks to accomplish project objectives within schedule and budget.
  • Skilled communicator with excellent relationship management, presentation, team management, coordination, and analytical skills.
  • Experience of working in global environment.
  • Prior positions held at SumTotal/Click2Learn: Sr Program Manager, Manager-PMO, Sr.

Associate Systems Analyst

Orillion India Software Pvt Ltd
01.2001 - 01.2003
  • Hyderabad.
  • Created test plans against the requirements for the Products - Network Management System (NMS) - OVista & Network Inventory Management System- OVantage.
  • Manual Testing, DB Testing, Automation, Report Bugs.

Education

Master of Business Administration -

Osmania University
Hyderabad

Master of Science - Computer Science

Osmania University
Hyderabad

Skills

  • Program Management

  • Performance monitoring

  • Team leadership and

  • direction

  • Quality assurance

  • Vendor management

  • Stakeholder Management

  • Strategic Planning

  • Project Management

  • Cross functional Team Builder

  • Software Development Life

  • Cycle

  • Agile Methodologies

  • Release Train Engineer

  • Sustenance Management

  • Waterfall Methodology

  • Release Management

  • Risk Management

Software

  • MS Office, Jira, Confluence,
  • Power BI, SSRS, SharePoint, Looker
  • MS SQL, Web load, WinRunner
  • GIT, SVN, Jenkins
  • HP Quality Center, QTEST, QA Hub(Internal)

Domains

HRIS, eLearning(LMS), Telecom, Workforce Management, LCMS, Expense

Accomplishments

  • Received accolades for successfully implementing SAFe at Sumtotal.
  • Successfully negotiated with vendors - Saved ~$250k for the company.

Certification

Certified Scrum Master, Certified SAFe 4 Agilist

Timeline

Director - Program Management

Phenom People Pvt.Ltd
06.2021 - Current

Associate Systems Analyst

Orillion India Software Pvt Ltd
01.2001 - 01.2003

Group Manager - Engineering, Program Management

SumTotal Systems India Private Ltd
7 2003 - 2 2021

Master of Business Administration -

Osmania University

Master of Science - Computer Science

Osmania University

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Shanti Kumar Sapa