Shanu John
Chennai
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
iNoryaSoft Pvt Ltd
Chennai
12.2022 - Current
- Worked closely with business stakeholders, developers, and engineers to understand the needs and objectives for an educational application designed for engineers.
- Elicited, documented, and analyzed business and technical requirements for the engineering course enrollment application.
- Utilized interviews, surveys, user stories, and process mapping to gather comprehensive requirements.
- Coordinated the development and maintenance of the backend application to support the frontend student enrollment application.
- Analyzed and documented requirements for payment modules within the application.
- Collaborated with developers to integrate secure and efficient payment processing solutions.
- Ran scrum meetings, facilitating daily stand-ups, sprint planning, and retrospectives to ensure the agile development process remained on track.
- Coordinated with the development team to address any impediments and ensure timely delivery of sprint goals.
Senior Business Analyst
HoloPundits Pvt Ltd
Chennai
10.2021 - 11.2022
- Collaborate with business stakeholders, developers, and end-users to understand the needs, objectives, and challenges specific to VR applications.
- Elicit, document, and analyze business and technical requirements related to VR applications.
- Validate that VR and 360 video designs meet the documented business requirements and align with the overall vision for the Oculus platform..
- Conduct reviews and provide feedback on design prototypes, ensuring they provide an immersive and intuitive user experience.
- Facilitate discussions to resolve any conflicts or misunderstandings, especially those unique to VR and 360 video content.
- Formulate and track key performance metrics to measure the success and impact of the VR and 360 video content on the Oculus platform.
Senior Product Analyst
Photon Interactive Pvt Ltd
Chennai
07.2016 - 09.2021
- Contributed to projects in diverse sectors such as Ecommerce, Healthcare, Retail Banking, Omnichannel,and publishing.
- Utilized comprehensive experience in Agile methodologies along with a strong grasp of Software Development Life Cycle (SDLC) to successfully navigate all stages of product life cycle, including design, management, and maintenance.
- Achieved increased operational efficiency by defining product roadmaps, features, requirements and conducting Gap analysis
- Engage with customers to gather Functional, Non Functional requirements/business rules/ and translate them to comprehensive BRS and define product backlogs and exercise Gap analysis.
- Transformed requirements into diverse deliverables encompassing features, functional specifications, BRDs creation along with user stories development. Produced NFR documentation by creating IA/workflow diagrams using UI designs and Axure-wireframing.
- Tracking of changes, follow ups and worked across functional team of matrix reports and clarification follow ups
- Worked closely with development team and modifying systems to meet client needs.
- Extended support in Project Management activities to create Program Plan, track project progress and discuss any risk involved in ongoing projects running client meeting on daily work status report and involved in Create/running WSR and minutes preparations.
- Worked with Project Management tools Insight, JIRA, Onyx and Azure DevOps.
- Wireframing tool – Axure and used MS Office to add necessary formatting/formulas to generate report spreadsheets.
- Worked with visualization tools like power BI to create reports and dashboards.
- Extended support in assisting QA to develop Test Case and Test Plan and UAT.
Business Analyst
Photon Interactive Pvt Ltd
Chennai
09.2014 - 06.2016
- Engage with customers to gather Functional, Non Functional requirements.
- Translate requirements into Functional specifications, user stories, NFR and IA/workflow diagrams.
- Develop project's quality strategy. works with PO to understand project needs and helps formulate strategy for achieving necessary level of quality aligned with delivery process and needs of client.
- Watched for quality problems and work to fix process. Detect bugs and report them to developers for fixing.
- Help identify quality problems ahead of time and assist in story creation. Analyze specific requirements, watching for gaps and participate in story creation to ensure that acceptance criteria are sufficiently clear.
- Validate features. Ensure that software delivered by developers is as free of bugs as possible and running application on wider array of devices.
- Performed regression tests upon completing each feature.
- Provide feedback on usability. Identify usability challenges and suggest possible improvements.
Application Support Engineer
Pace Automation Pvt Ltd
Chennai
09.2013 - 08.2014
- Monitored end user activities related to supported software applications in order to identify potential areas of improvement.
- Collaborated with other IT teams on system integration projects involving multiple platforms and technologies.
- Performed root cause analysis for complex production incidents and implemented preventive measures accordingly.
- Troubleshot complex SQL queries to identify problems or potential improvements in performance.
- Investigated customer reported problems related to software applications and identified solutions to resolve them.
- Provided technical guidance to users on application-related issues, including installation, configuration, upgrades and troubleshooting.
- Analyzed and monitored system performance metrics such as CPU utilization, memory usage and disk space.
Education
B.E - Computer Science
Sri Muthukumaran Institute of Technology
Chennai04-2013
Skills
- Business Process Tools: JIRA, Visio, MS Office Suite, SharePoint
- Systems Analysis: UML, BPMN ERD, Use Case development, User Stories
- Project Management: Agile, Scrum, Waterfall, Lean methodologies
- Project Types: Integration & Implementation
- Requirements documentation, project scope, business rules, SOP, BRD, SRS, Use Cases, Data Flow and change controls
- Maintain Sprint Backlogs
- Lead Scrum Meetings
- Sprint Planing
- Manage Sprint Delivery
- Gap analysis
- Payment Systems (CyberSource)
- Data Analysis & Modeling: SQL
Languages
Tamil
First Language
English
Advanced (C1)
C1
Malayalam
Intermediate (B1)
B1
Certification
- Process Improvement & Process Mapping Certification
Timeline
Senior Business Analyst
iNoryaSoft Pvt Ltd
12.2022 - Current
Senior Business Analyst
HoloPundits Pvt Ltd
10.2021 - 11.2022
Senior Product Analyst
Photon Interactive Pvt Ltd
07.2016 - 09.2021
Business Analyst
Photon Interactive Pvt Ltd
09.2014 - 06.2016
Application Support Engineer
Pace Automation Pvt Ltd
09.2013 - 08.2014
B.E - Computer Science
Sri Muthukumaran Institute of Technology
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