Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shanu Maz Shaik

Vijayawada

Summary

Resourceful professional in health informatics, known for high productivity and efficiency in task completion. Possesses specialized skills in data analysis, electronic health record management, and healthcare IT solutions design. Excels at communication, problem-solving, and teamwork, ensuring successful project outcomes and operational improvements.

Overview

10
10
years of professional experience

Work History

Senior Clinical Application Specialist

Meril Healthcare Private limited
Vijayawada
05.2022 - Current
  • Utilized advanced knowledge of clinical processes and related technology to optimize company health information processes and procedures.
  • Developed and delivered training programs for health information technology, creating operating manuals.
  • Consulted with nurses regarding hardware or software configuration.
  • Provided technical support and troubleshooting assistance for clinical users having difficulty with electronic health record systems.

CSR

Zimmer biomet
Vijayawada
05.2017 - 04.2022
  • Consulted with customers regarding needs and addressed concerns.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Updated system with order specifics and customer details, preferences, and billing information.

DSR

Medical concepts
Vijayawada
08.2015 - 03.2017
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Technology - Electronics computer engineering

PVP Siddhartha
Vijayawada
05-2012

Skills

  • Clinical expertise
  • Workflow Analysis
  • Software troubleshooting
  • Customer support
  • Clinical workflow optimization
  • Workflow efficiency

Languages

Telugu
Advanced
C1

Timeline

Senior Clinical Application Specialist

Meril Healthcare Private limited
05.2022 - Current

CSR

Zimmer biomet
05.2017 - 04.2022

DSR

Medical concepts
08.2015 - 03.2017

Bachelor of Technology - Electronics computer engineering

PVP Siddhartha
Shanu Maz Shaik