Dilshad Abid Shah
Associate
Mumbai,MH
Summary
Dynamic professional with a proven track record at Ator HealthCare Pvt Ltd, enhancing customer satisfaction through effective issue resolution and exceptional service. Skilled in customer relationship management and adept at fostering collaboration across teams, I implemented strategies that significantly improved engagement and streamlined communication, showcasing strong leadership and adaptability.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
1
1
year of professional experience
Work History
Associate
Ator HealthCare Pvt Ltd
Mumbai, India
01.2025 - 08.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
High School Diploma -
KHMW Junior Clg
Mumbai, India 04.2001 -
Skills
Customer service
Decision-making
Problem-solving
Program support
Adaptability and flexibility
Issue resolution
Leadership qualities
Customer relationship management (CRM)
Timeline
Associate
Ator HealthCare Pvt Ltd
01.2025 - 08.2025
High School Diploma -
KHMW Junior Clg
04.2001 -